Health System Client Success & Growth Leader

Teletrackingtechnologiesinc; United States; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

100% paid medical/dental/vision premiums

401(k) retirement savings

Tuition reimbursement

Paid parental leave

Job summary

Teletrackingtechnologiesinc is seeking a Client Success Manager to guide a portfolio of health system clients through strategic partnership. This role focuses on enhancing client health, platform adoption, and growth while requiring travel up to 25%. The ideal candidate has over 5 years in client-facing roles in healthcare IT and proven success in managing complex accounts.

Responsibilities include relationship management, driving retention and revenue growth, and ensuring effective issue resolution. A Bachelor's degree is required, and candidates must be authorized to work in the U.S.

Qualifications

• 5+ years in a client-facing role within healthcare IT or health system operations.
• Experience managing complex accounts with multiple stakeholders.
• Track record of meeting retention or expansion targets.

Responsibilities

• Serve as primary contact for health system clients post-implementation.
• Establish executive-level relationships and conduct business reviews.
• Monitor metrics and drive corrective action to enhance platform adoption.

Skills

Client-facing role experience

Communication skills

Operational data interpretation

CRM proficiency (Salesforce)

Education

Bachelor's degree

Tools

Salesforce

Job description

Teletrackingtechnologiesinc is seeking a Client Success Manager to guide a portfolio of health system clients through strategic partnership. This role focuses on enhancing client health, platform adoption, and growth while requiring travel up to 25%. The ideal candidate has over 5 years in client-facing roles in healthcare IT and proven success in managing complex accounts.

Responsibilities include relationship management, driving retention and revenue growth, and ensuring effective issue resolution. A Bachelor's degree is required, and candidates must be authorized to work in the U.S.