HEALTH SUPPORT TECHNICIAN - 64086425 1

State of Florida; Port Charlotte (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Job summary

State of Florida's Department of Health in Charlotte County is seeking a Health Support Technician to assist the School-Based Dental Sealant Program. You will collect and document student data, interact with children and school staff, and help ensure services are accurately recorded in HMS and related systems.

The role requires attention to detail, ability to communicate with families in English and Spanish, and willingness to coordinate with dental professionals in a fast-paced school

Qualifications

• Knowledge of Statutes, Rules and Regulations that pertain to the program.
• Knowledge of dental terminology.
• Knowledge and experience in working with children.
• Ability to interact professionally with other DOH staff and the public and provide excellent customer service.
• Demonstrated proficiency in the use of the internet and computer systems such as Microsoft Office and entering data into a database.
• Ability to accurately document patient records.

Responsibilities

• Distribute and collect consent forms
• Review all documents for positive consent to provide services for each child participant, confirming parent/guardian signature
• Effectively interact on a daily basis with preschool and school age children
• Accurately document services provided to children in HMS and SEALS (Sealant Efficiency Assessment for Locals and States) software
• Retrieve client information from FLMMIS and FLSHOTS
• Review insurance information for billing purposes
• Represent the Florida Department of Health in Charlotte County in a positive and informative manner
• Assist Dental Hygienist with oral health education and screenings
• Provide back-up to the dental clinic as needed

Skills

Dental terminology

Interpersonal skills

Data entry

Microsoft Office

Bilingual English/Spanish

Education

Valid Florida driver's license

Tools

HMS

SEALS

FLMMIS

FLSHOTS

Eaglesoft

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:887530

Agency: Department of Health

Working Title: HEALTH SUPPORT TECHNICIAN - 64086425 1

The Health Support Technician is under the direct supervision of the Public Health Services Manager. This position will assist the Dental Hygienist in the School-Based Dental Sealant Program in Charlotte County schools. This position is responsible for collecting data and entering data into state databases.

School-Based Dental Sealant Program:

• Distribute and collect consent forms
• Review all documents for positive consent to provide services for each child participant, confirming parent/guardian
• signature
• Effectively interact on a daily basis with preschool and school age children, addressing questions, fears,
• and behavioral issues
• Accurately document services provided to children in HMS and SEALS (Sealant Efficiency Assessment for Locals
• and States) software
• Retrieve client information from FLMMIS and FLSHOTS
• Review insurance information for billing purposes
• Accurately complete mandated forms
• Represent the Florida Department of Health in Charlotte County in a positive and informative manner, using an
• interpreter when necessary
• Effectively interact with school personnel, including school administrators, teachers, custodial staff, and school
• health personnel
• Ensure reports are submitted in a timely manner as determined by the State School-Based Dental Sealant Program
• Represent DOH-Charlotte at school functions; interact effectively with parents/guardians, students,
• community members, school administrators, school health staff, and teachers
• Serve as a runner in the schools when taking children to and from their classrooms
• Assist Dental Hygienist with oral health education and screenings
• Identify process improvement opportunities and work with other sealant staff and supervisor to address opportunities
• Provide back-up to the dental clinic as needed

Outreach and Education

• Serve as a Community Liaison: Acts as a point of contact for schools, community agencies, and the general public regarding the dental sealant program.
• Staff Community Events: Represents the program at community events and health fairs to raise awareness about available dental services.
• Helps Navigate the Healthcare System: Assists families in navigating the complexities of the healthcare system and provide referrals to a "dental home" (a local dentist) for necessary follow-up or additional care

Required Knowledge, Skills, and Abilities:

• Knowledge of Statutes, Rules and Regulations that pertain to the program
• Knowledge of dental terminology
• Knowledge and experience in working with children
• Ability to interact professionally with other DOH staff and the public and provide excellent customer service
• Demonstrated proficiency in the use of the internet and computer systems such as Microsoft Office and entering data into a database
• Ability to accurately document patient records
• Knowledge of Eaglesoft Software a plus
• Knowledge of HMS State of Florida a plus
• Ability to handle sensitive and confidential information with discretion and professionalism
• Knowledge of public health principles and practices
• Proficiency in using electronic health records and other data management systems
• Strong organizational and time management skills
• Ability to plan, organize and coordinate work activities
• Ability to prepare records and reports
• Ability to communicate effectively
• Ability to frequently bend, kneel, reach, and sit or stand for long periods of time
• Ability to lift and carry up to 50 pounds as needed

Qualifications:

• A valid Florida driver’s is required
• Must be comfortable interacting with children
• Bilingual in English/Spanish and/or Creole is preferred

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be theHealthiestState in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending on the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.