Health Services Technician

Sdccdjobs; San Diego (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Sdccdjobs is seeking a College Nurse or Nurse Associate to perform medical office receptionist duties and assist in patient care. Responsibilities include greeting patients, maintaining medical records, and conducting phlebotomy procedures. Candidates must have current CPR certification and experience in a medical office setting.

This role requires effective oral and written communication skills, familiarity with medical terminology, and patient teaching ability. Join a committed team dedicated to promoting diversity and serving a diverse community of students and staff.

Qualifications

• 1 year of experience as a medical office receptionist or nursing assistant.
• Current CPR and First Aid certification.
• Experience with venipuncture and lab specimen collection.

Responsibilities

• Greet students and maintain medical records.
• Perform phlebotomy and collect lab specimens.
• Assist with examinations and manage office equipment.

Skills

Knowledge of office receptionist duties

Basic understanding of medical terminology

Computer proficiency

Basic accounting skills

Oral and written communication skills

CPR and first aid training

Experience with venipuncture

Ability to use medical supplies

Patient teaching

Education

CPR, First Aid, and Phlebotomy certification

At least one year of experience as a medical office receptionist or assistant

Tools

MS Word

Job description

The Position

Under the direction of the Director of Student Health Services, the College Nurse or Nurse Associate performs the duties of a front‑line medical office receptionist and nursing assistant.

Office Duties

• Greet students, faculty, and the public at the reception desk and prepare charts (medical records) as necessary.
• Answer telephones, schedule appointments, and provide forms, assistance, and information to all patrons.
• Contact insurance companies as needed and maintain student insurance records.
• Prepare and maintain medical records and reports, including claim forms for student accident insurance.
• Operate office equipment (computer, printer, copier, fax machine) and type letters, memos, reports, and promotional flyers.
• Maintain a clean, orderly work environment and inventory of medical forms and supplies.
• Assemble and distribute incoming and outgoing mail.
• Collect fees from students, faculty, and staff for fee services when required.
• Train and supervise student workers and hourly support staff on a temporary basis.

Patient Care Duties

• Perform phlebotomy (venipuncture) procedures on patients for ordered tests.
• Collect laboratory specimens as directed by RN or MD and prepare them for the laboratory.
• Take and record vital signs (weight, height, BP, pulse oximetry, peak flow, temperature, pulse, respirations) and report abnormal findings to RN, NP, or MD.
• Perform urine analysis by chemical strip and document results; report abnormalities.
• Assist RN, NP, or MD during examinations and perform standby duties as needed.
• Organize and clean exam rooms.

Qualifications

• Knowledge of office receptionist duties, preferably from medical office experience.
• Basic understanding of medical terminology.
• Computer proficiency for data entry and publishing; familiarity with printers, copiers, and fax machines.
• Basic accounting skills.
• Oral and written communication skills, including interview techniques.
• CPR and first aid training.
• Experience with venipuncture and other laboratory specimen collection.
• Ability to use and maintain medical supplies and equipment.
• Patient teaching and reinforcement of nursing and medical regimens.

Skills and Abilities

• Adherence to universal precautions.
• Proficiency in MS Word or similar office software for producing letters and memos.
• Deciphering and interpreting medical records.
• Cooperative teamwork and independent organization of tasks.
• Ability to work calmly under stressful situations and communicate effectively in both oral and written formats.
• Administrative support such as data entry, scheduling, and inventory management.
• Basic first‑aid techniques, including bandaging, ice application, and bleeding control.

Training and Experience

• Current certification in CPR, First Aid, and Phlebotomy.
• Formal or on‑the‑job training in office receptionist duties, preferably in a medical office setting; ongoing training is acceptable.
• At least one year of experience as a medical office receptionist or assistant.

Desired Qualifications

• Current CPR certification for Health Care Professionals.
• Current First Aid certification.

Commitment to Diversity

• Demonstrated cultural competency and sensitivity to the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.

Working Conditions

• Physical Requirements: Category III, usually minimum.
• Environment: Favorable office setting.