HEALTH SERVICES REPRESENTATIVE - 64082510

Florida; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Annual and Sick Leave

Nine paid holidays

State Group Insurance including health

Retirement plan

Job summary

Florida Department of Health in Miami-Dade County seeks a Health Services Representative to operate and maintain the Medical Mobile Unit, conduct HIV/STD screenings, and provide outreach and education. You will collect demographic data in HMS, perform waived tests, and coordinate linkage to care and PrEP referrals.

Responsibilities include transporting testing materials, ensuring vehicle readiness, and supporting community outreach events.

Qualifications

• Valid CDL Driver’s License and access to a reliable private automobile.
• Experience conducting outreach activities and community outreach.
• Bilingual abilities preferred: English/Spanish or English/Creole.

Responsibilities

• Drive mobile medical units to community locations in Miami-Dade County.
• Perform pre-trip and post-trip inspections and report maintenance concerns.
• Collect and enter client demographic information accurately into HMS.
• Conduct HIV/STD screenings and related health education.
• Provide linkage to care and PrEP referrals and health education.
• Maintain and secure the Medical Mobile Unit and manage supplies.
• Complete administrative duties and participate in quality improvement activities.

Skills

CDL Driver's License

Reliable private automobile

Outreach activities

Bilingual (English/Spanish or English/

Job description

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HEALTH SERVICES REPRESENTATIVE - 64082510

Date: Oct 14, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:885490

Agency: Department of Health

Working Title: HEALTH SERVICES REPRESENTATIVE - 64082510

This position will be the primary driver for the Medical Mobile Unit. This position provides transportation and logistical support to outreach & testing team. Responsible for counseling & testing, linkage to care, PrEP referrals and health education. This person will be responsible for maintaining the Medical Mobile Unit. This position will participate in outreach screening and community education activities. This position reports directly to the Prevention Coordinator.

Enters client demographic information accurately into the Health Management System (HMS) in accordance with Florida Department of Health guidance. Collect and verify required client demographic information. Determines purpose of the visit, answers customers’ questions, provides information, and routes clients as per guidelines. Interviews, verifies and records patient information and insurance/financial. Prepares and witness consent forms and release of information. Maintain confidentiality and security of all client information entered HMS. Review data entries for completeness and accuracy and correct errors in accordance with established procedures. Communicates any discrepancies to manager attention and testing coordinator. Ensures that the data collection system is up to date and captures information requested by the CDC and HIV/AIDS Section, Prevention Program Bureau of Communicable Diseases. Responsible for safe and efficient operation of Medical Mobile Unit. Follows Department of Health, State of Florida and vehicle safety policies and procedures. Drive mobile medical units to various community locations within Miami Dade County. Perform routine pre-trip and post-trip inspections and report any mechanical, safety or maintenance concerns immediately to supervisor. Maintain accurate vehicle mileage, fuel, maintenance, draining, inspections and trips records as required. Transport testing supplies, educational material and other authorized program materials. Ensure adequate supplies are available for scheduled testing activities. Assist with securing equipment and supplies at the conclusion of field activities. Responsible for delivering all specimens to the State Lab. Participates in the operation of communicable and/or chronic disease control in mobile unit. Performs waived type laboratory tests such as Pregnancy test, Urine dipstick and other waived type tests per SOPs. Performs HIV/STD screenings, Hepatitis C screenings, STD/HIV education, pregnancy screenings and linkage services within the selected target areas of Miami Dade County by participating in molecular cluster investigations, Take the Train Take the Test, PSCI events and special events as assigned.

1. 1-Complete consent forms for specified screenings (HIV/STD)
2. 2- Responsible for completing accurate screening forms for HIV 1628, STD Testing Lab and Hepatitis C screening form.
3. 3-Perform counseling and testing session following guidelines and protocols.
4. 4-Draws blood by venipuncture or from capillaries by dermal puncture, such as heel or finger stick methods
5. 5- Provides results to client-for all preliminary reactive, draw bloods and initiates linkage to care process
6. 6- Educates clients and the public on sexual transmitted diseases & HIV/AIDS, including transmission and prevention to increase knowledge and awareness.
7. 7-Assists with linking newly diagnosed clients to care for or re-engaging HIV infected clients who have fallen out of care as needed.
8. 8-Follow ups on preliminary reactive test in HMS to ensure that clients have been referred to appropriate services.

Oversee data collection activities for the medical mobile unit. Accurately documents HIV/STD screenings and prevention services into service outcome form. Submits and uploads service outcome forms to designated folders Maintains accurate records of testing activities, referrals, linkage services and outreach activities. Ensure documentation is completed within established program timelines. Responsible for hand delivery of HIV/STD results to clients. Maintains and submits supply inventory monthly for testing supplies (Insti, Hep C, Rapid Syphilis, etc.). Requests for supplies to purchasing agent; Contact vendor to request quote for testing technology supply and completes purchasing order request. Participates in workgroups and meetings, training courses as required. Reviews/responds to email daily and completes on time all administrative requirements such as Employee Activity Records (EAR), timesheets, responds to all FDOH emergency response alerts, etc. Participates in quality improvement activities, utilizing the Plan -Do-Check-Act methodology to pursue opportunities for improvement and review outcomes as needed. Perform other related duties as assigned.

Required Knowledge, Skills, and Abilities

Administration and Management — Knowledge of business and management principles; planning and coordination of people and resources.

Written Expression — The ability to communicate information and ideas in writing so others will understand.

Speech Recognition — The ability to identify and understand the speech of another person.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Qualifications

Minimum - Valid CDL Driver’s License, reliable private automobile to perform work related duties, experience conducting outreach activities.

Preferred - The incumbent in this position is preferred to be bilingual in English and Spanish or English and Creole.

Where You Will Work

Florida Department of Health Mission, Vision, and Values

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:0 a.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.