Health Services Manager I – Corrections Leadership

State of Washington; Aberdeen (WA); On-site; USD 8,400 - 10,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Paid holidays

Retirement plan

Flexible spending accounts

Job summary

Washington State Department of Corrections is seeking a Health Services Manager 1 at Stafford Creek Corrections Center in Aberdeen, WA. The role provides health care administration across medical, dental, and mental health services for incarcerated individuals, directing staff and contract professionals to ensure constitutional health care rights.

Responsibilities include budgeting, policy implementation, quality improvement, and collaboration with lead HSMs to align services with organizational

Qualifications

• Minimum of one year of supervisory experience.
• Analytical thinking and data-driven decision making.
• Observational skills to detect problems and risks.
• Decisiveness in ambiguous situations while maintaining quality.

Responsibilities

• Plan, lead and control work of health care units in support of lead HSM.
• Monitor budgets, contracts and utilization of resources.
• Coordinate health care services with staff and external providers.
• Ensure compliance with health care standards and DOC policies.

Skills

Supervisory experience

Analysis

Observation/Inspection

Decisiveness

Education

Bachelor’s preferred

Job description

Health Services Manager 1

Stafford Creek Corrections Center

Aberdeen, Washington

Monthly Salary:$9,328.00

Schedule:7:00am-3:30pm (0700-1530) Monday-Friday (Saturday/Sunday off)

The Washington State Department of Corrections is seeking a highly motivated and qualified individual for the Health Services Manager 1 position at the Stafford Creek Corrections Center in Aberdeen, WA.

The mission of Stafford Creek Corrections Center Health Services Department is: To provide necessary, comprehensive, quality health services to incarcerated individuals assigned to Stafford Creek Corrections Center and to promote their wellness in preparation for return to the community.

The Health Services Manager 1 provides health care administration within a comprehensive, complex health care delivery system. This includes oversight and complete responsibility in each institution for the medical, dental, and mental health facility, intermittent and contract employees consisting of high-level clinical professionals and clinical support staff and providing consultation and advisory services to the Department of Corrections on health care matters. This position ensures patients receive their constitutional mandated right to health care while being incarcerated and plans for the patients to return to the community as seamlessly as possible. Those patients who will not return to the community will be provided with constitutional level of health care throughout their lives.

The mission of the Department of Corrections is to 'improve public safety by positively changing lives. For additional information visit our website at doc.wa.gov

COMPLETED APPLICATION PACKET WILL INCLUDE:

• A detailed resume

Application assessment will be ongoing; the hiring authority reserves the right to offer the position at any time during the recruitment process. It’s the applicant's advantage to apply as early as possible. This recruitment could be used to fill multiple permanent or non-permanent positions.

Support designated health authority:

• As delegated, act as Health Services Manager 3 when designated or in the Health Services Manager 3’s absence.
• Provide guidance, support and delegated tasks to/from the Health Services Manager to promote equitable leadership responsibility.

Assist in planning, leading, organizing and controlling the work performed by the Health Care units in support of lead HSM:

• Assure appropriate and optimum use of DOC resources, to include physical, financial and personnel, to enhance the effectiveness of employees through timely appraisal and professional development opportunities.
• Implement strategic long-term operating plans, goals and objectives for health services.
• Support effective communications throughout the organization. Maintain the highest standards of personnel, professional, and ethical conduct and support the Department of Corrections’ goal for a diverse workforce.
• Proactively monitor compliance and quality improvement impacting health services.
• Analyze and implement health services policies.
• Direct and manage complex and diverse health services.
• Supervise and coordinate all access to patient health care and treatment with employed or contract health care professionals and community health care institutions and providers in collaboration with lead HSM2 or HSM3, ensure all barriers to care are removed to ensure timely and efficient care is provided.

Assist in the budget utilization, development and management in support of the lead HSM:

• Assist in the management of health care budget that is consistent with a cost-effective delivery system including monitoring of contract compliance.
• Review, verify, approve and process fiscal documents such as invoices, Health Insurance Claim Forms, purchase requests, reimbursement for travel and tuition.
• Serve on the statewide Health Services Extended Leadership Team.
• Serve as a member of the Superintendent’s facility management team. Serve as a liaison to custody leadership and other facility managers in coordinating services to patient populations.
• Participate in state committees and planning groups to formulate policy.

Monitor, coordinate, and negotiate the contracting process for local Client Services Contracts, affiliation agreements and emergency services:

• Liaison with current or potential health care consultants/contractors to coordinate basic components from which a final contract for services is established for medical services.
• Monitor and ensure proof of TB tests’ maintain a copy of license to do business in Washington State and professional liability insurance.

Other administrative/managerial responsibilities:

• Draft grievance/complaint responses, personnel actions, reports, information requests and responses for work unit or other government entities.
• Investigate and obtain resources used to responses and in decision-making processes such as DOC policies, procedures, directives, RCW’s, WAC’s and health record information.
• In absence of senior HSMs, designated authority for communication with outside agencies which includes notifying family members for seriously ill patients, regulatory entities such as OCO, DRW, DOH, Unions and other community partners.
• Maintain and update position descriptions, specifically identifying essential functions.
• Establish office procedures, priorities and deadlines. Assign and review work performed. Plan for workload coverage; arrange for cross training development.
• Review position and personnel transactions, hiring process, make recommendations for corrective action, act on leave requests, and work schedule adjustment requests; approve staff overtime.
• Coordinate and/or participate in hiring process. Implement recruitment plans, screen applications. Develop and prepare questions, schedule candidates, secure interview room, oversee pre-exposed questions, lead and/or participate on interview panels, conduct reference checks, recommend selection of applicants, and compensation according to rules/contracts.

Assist in monitoring and ensuring compliance with standards for health care, DOC policies, collective bargaining process, and impact of state legislative processes in support of the lead HSM:

• Review policies and protocols for health care. Provide input for updating current policies.
• Develop, revise and implement necessary Operational Memoranda.
• Participate in the facility CQIP Quality Management Committee; participate in self-audit monitoring and CQI studies; research best practices on quality/GMAP issues.
• Ensure compliance with requirements of the State Tuberculosis Control Program, DOC Morbidity Reporting System of HIV/AIDs and mandated DNA testing program, in coordination with the Washington State Patrol Crime Lab.

Required Qualifications:

• Minimum of one (1) year of supervisory experience.
• Analysis– Uses data and information in a clear and rational thought process to access and understand issues, evaluate options, from accurate conclusions, and make decisions. Identifies key facts, understands the nature and relationship between data elements, recognizes underlying principles or patterns in an array of data, determines if additional data should be collected. Uses judgement and critical thinking in the absence of clear guidelines to draw conclusions about further actions.
• Observation and Inspection– Critically observes and inspects people, conditions and the environment to detect problems. Acutely aware of critical details, alert and attentive when performing other work, understands normal conditions and constantly compares with status to the normal to identify subtle changes and incremental deviation, makes informed judgements about when a change in status must occur and determines appropriate action. Uses insight to identify contributing and mediating factors. Understands that documentation and other forms of communication cause others to understand and take appropriate action.
• Decisiveness- Makes timely decisions without sacrificing quality even under ambiguous circumstances or when data is limited. Recognizes when a decision must be made and moves forward, delegates decision making authority appropriately, advocates for important, incarcerated patient care objectives and finds common ground and solutions among diverse interests.

Desired Qualifications:

• Associate or Bachelor’s degree preferred, involving major study in health services or a related field or ACHE certification, a plus.
• Prior health care supervision or management in an adult correctional environment.
• Knowledge of quality management practices.
• Working knowledge of all WAC’s, RCW, State, Federal law, ACA Standards, DOH-DCP Standards, the Offender Health Plan, Personnel Recourse Guidelines, CBA’s, and Labor Relations.

Mission: The mission of DOC is to improve public safety by positively changing lives.

Our Vision: Working together for safer communities.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values:

• Cultivate an environment of integrity and trust:Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
• Respectful and inclusive interactions:Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
• People's safety:Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
• Positivity in words and actions:At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
• Supporting people's success:Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.

IMPORTANT NOTES:

• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visitwww.uscis.gov.

• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

**Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date ofhire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• This position may be represented by a bargaining unit.

• Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.
• Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation fromwww.wes.org andwww.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
• Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

We are committed to hiring individuals who possess core diversity competencies:

Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.

• Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds.
• Respectfully acknowledge people's differences and recognize these differences as important and valuable.
• Promote inclusiveness.
• Be culturally sensitive and appropriate.
• Respect and value diverse backgrounds and traditions.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

Many DOC jobs are covered by the Public Safety Employees' Retirement System (PSERS). If someone moves from a Public Employees Retirement System (PERS) eligible position to a PSERS eligible position, they actually retire under two different systems/plans. For more information, please contact the Department of Retirement System at: 1-800-547-6657.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email [e-mail] or call us at 425-760-4485. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.