Health PBM Operations Manager (Specialty Pharma, PBM)

Accenture; Overland Park (KS); On-site; USD 120,000 - 210,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Long-term disability

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking a Health PBM Operations Manager to lead client engagements in PBM operations, develop data-driven strategies, ensure regulatory compliance, and optimize technology-enabled processes across client organizations.

You will coach a team of consultants, define KPIs with clients, and stay ahead of health industry trends, with travel as needed up to 80%.

Qualifications

• Bachelor's degree required.
• Minimum of 5 years of experience in PBM operations.
• Minimum of 3 years of consulting experience in health industry with focus on technology solutions.

Responsibilities

• Conduct assessments of clients' PBM operations to identify optimization and growth opportunities.
• Develop and support data-driven PBM strategies aligned with client goals.
• Apply pharmacy regulations and industry best practices to ensure compliance.
• Evaluate and recommend technology solutions (claims processing, data analytics, automation).
• Manage technology implementation workstreams and integrate into clients' operations.
• Define KPIs with clients and monitor performance improvements.
• Coach and direct a team of consultants and analysts.
• Stay informed about health industry trends and changes in pharmacy regulations.

Skills

PBM operations

Data-driven strategies

Pharmacy regulations

Technology solutions evaluation

Leadership

KPI development

Client-facing consulting

Education

Bachelor's degree

Job description

Accenture is a global leader in professional services, helping organizations worldwide transform their operations, enhance their growth, and deliver sustainable outcomes across industries. With a workforce of approximately750,000 employeesserving clients in over 120 countries, we are at the forefront of leveraging technology, data, AI, and innovation to drive meaningful change. Our blend of industryexpertise, leadership in cloud, data, and AI, and a commitment to 360° value ensures that we help our clients deliver long-lasting impact.

We collaborate with healthcare executives, leaders, and boards to help organizations innovate, transform, and enhance their operational effectiveness. Our work spans across strategy, operations, clinical optimization, regulatory compliance, and technological advancement. By combining industry knowledge with technology and data-driven insights, we empower healthcare providers to achieve both operational excellence and clinical outcomes.

As a Health PBM Operations Manager, your primary responsibilities may include:

• Conduct assessments of clients' PBM operations to identify areas for optimization and growth
• Develop and support implementation of data-driven strategies that align PBM operations with client organizational goals
• Apply pharmacy regulations and industry best practices to guide client compliance
• Evaluate and recommend technology solutions that improve PBM operations, including claims processing systems, data analytics, and automation tools
• Manage technology implementation workstreams and support integration into clients' existing operations
• Define key performance indicators (KPIs) with clients, support performance improvement plans, monitor impact, and recommend adjustments to enhance outcomes
• Coach and direct a team of consultants and analysts, fostering collaboration and continuous improvement
• Stay informed about health industry trends, emerging technologies, and changes in pharmacy regulations, and share insights and best practices

Travel

• Travel - as needed, varies by client needs and could be up to 80%

Why Join the Accenture Healthcare Team?

• Innovate Every Day: Work at thecutting edgeof healthcare innovation, designing solutions that push boundaries and create transformative opportunities for healthcare organizations worldwide.
• Lead with the Best: Join an industry-recognized healthcare consulting leader with a global team of over 20,000 professionals, collaborating to drive large-scale healthcare transformation across the globe.
• Continuous Learning & Growth: Take advantage of unmatched professional development opportunities, including interactive courses, real-world client simulations, and ongoing mentoring, to expand your healthcare consultingexpertise.

Here’s what you need:

• Bachelor's degree
• Minimum of 5 years of experience in PBM operations.
• Minimum of 3 years of consulting experience within the health industry with a focus on technology solutions.

Bonus points if you have:

• Experience working in a client-facing environment to drive change. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 11/03/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary RangeCalifornia $94,400 to $293,800Colorado $94,400 to $253,800Connecticut $94,400 to $253,800District of Columbia $100,500 to $270,300Illinois $87,400 to $253,800Maine $80,400 to $216,200Maryland $94,400 to $253,800Massachusetts $94,400 to $270,300Minnesota $94,400 to $253,800New York $87,400 to $293,800New Jersey $100,500 to $293,800Ohio $87,400 to $235,000Virginia $87,400 to $270,300Washington $100,500 to $270,300

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