Health Market Clerk

hyvee; Lincoln Township (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee’s HealthMarket Clerk position focuses on delivering exceptional customer service, keeping the HealthMarket department stocked and clean, and helping customers with product selection. The role emphasizes teamwork and adherence to Hy-Vee policies while supporting homeopathic and wellness product categories.

As part of a fast-moving store environment, you’ll engage customers, manage shelves, and assist in other store areas as needed.

Qualifications

• Follow written and verbal instructions confidently.
• Basic math skills for simple addition, subtraction, counting, and recording.
• Clear communication with customers and teammates in a friendly, helpful way.
• Stay organized and keep pace in a busy department.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and making them feel welcome.
• Assist customers with finding products, reaching items, and carrying heavy purchases; relay feedback to the team.
• Help educate customers with product suggestions and questions.
• Assist with homeopathic/natural wellness products without giving medical advice.
• Monitor product freshness and rotate stock as needed.
• Anticipate daily product needs and maintain a production list.
• Check in product, stock shelves, and review invoices as needed.
• Follow sanitation procedures and keep the work area clean and organized.
• Remove trash promptly and maintain a tidy department.
• Work with teammates to ensure a smooth customer experience.
• Adhere to dress code, hygiene standards, and company policies.
• Assist in other store areas and take on special projects.

Skills

Follow instructions

Basic math

Clear communication

Organization

Education

High school diploma or equivalent

1–6 months related experience preferred

Job description

Additional Considerations (if any): Daytime Shifts -

Job Title: HealthMarket Clerk

Department: HealthMarket

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

As a HealthMarket Clerk at Hy-Vee, you'll be an important part of one of our most unique and growing departments. In this role, you'll help keep products fresh, the department clean and well-stocked, and customers feeling welcomed and well taken care of every time they visit.

If you enjoy staying active, working as part of a team, and making a difference in someone's day, this could be a great fit for you.

What You'll Do

• Deliver outstanding customer service by greeting customers warmly and making them feel welcome throughout the store
• Assist customers with finding products, reaching items, carrying heavy purchases, and passing along any feedback or requests to the team
• Help educate customers by offering product suggestions and answering questions
• For homeopathic and natural wellness products, assist customers by helping them locate and access products, without providing medical instruction or advice on product use
• Monitor product freshness and appearance throughout your shift and replenish and rotate product as needed
• Anticipate daily product needs and follow or develop a production list to stay ahead
• Check in product, put product away, and review invoices as needed
• Follow proper sanitation procedures and keep your work area clean and organized at all times
• Remove trash promptly and maintain a tidy department
• Work alongside your teammates to ensure a smooth, positive experience for every customer
• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
• Assist in other store areas and take on special projects as needed

You'll receive direction and support from: Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations, and Perishables, and HealthMarket Department Manager

Your Skills

• Follow written and verbal instructions with confidence
• Use basic math skills for simple addition, subtraction, counting, and recording
• Communicate clearly with customers and teammates in a friendly, helpful way
• Stay organized and keep up with the pace of a busy department
• Less than a high school diploma or equivalent accepted; up to six months of similar or related experience preferred

Reporting Relationships

Accountable and Reports to: Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations, and Perishables, and HealthMarket Department Manager

Education and Experience

• Less than a high school diploma or equivalent experience accepted
• Up to six months of similar or related work experience preferred

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-moving role where things stay busy and engaging. You may work in areas with temperature changes or damp conditions, and may encounter equipment movement hazards, electrical equipment, and cleaning products or solvents as part of the day-to-day environment. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.