Health Management Coordinator- Internal Medicine - AGH - FT

Highmark Health; Pittsburgh (Allegheny County); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Allegheny Health Network is seeking a healthcare professional to provide essential administrative and clinical support to the practice. The role coordinates daily operations, assists providers in exams and procedures, and ensures smooth patient flow and timely scheduling of tests and visits.

The position requires basic clinical training, minimum MA credentials, and experience in administrative tasks such as registration, insurance verification, and billing.

Qualifications

• Provides administrative and clinical support to the practice.
• Coordinates clerical and clinical functions and daily operations.
• Assists healthcare providers during exams, procedures, testing and injections.
• Schedules patients for procedures, testing, or visits and maintains physician calendars.

Responsibilities

• Coordinates and oversees clerical and clinical functions.
• Prepares exam rooms and assists providers during exams and procedures.
• Schedules and coordinates patient testing and visits; manages calendars.
• Screens calls and handles inquiries from patients and staff.
• Supports front office tasks: registration, insurance verification, precertification, billing.
• Orders and tracks inventory of clinical and operating supplies.
• May travel to satellite offices to support physicians.

Skills

Administrative support

Clinical support

Medical Assistant experience

Education

High School diploma or GED

Certified Medical Assistant (CMA)

1 year Medical Assistant experience

2 years administrative experience

Job description

Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW:

This job supports and enhances the activities of the practice by providing administrative and clinical support and coordinating daily operations.

ESSENTIAL RESPONSIBILITIES:

• Coordinates and oversees clerical and clinical functions.
• Coordinates and/or performs clinical support duties not limited to preparing exam rooms, rooming patients to obtain health and physical information, and assisting healthcare providers in the delivery of patient care during exams, procedures, testing and administering injections.
• Schedules patients for procedures, diagnostic testing, and/or office visits. Provides patients with instructions and serves as liaison between the physician and patients. Maintains physician(s) calendars.
• Screens and directs telephone calls as appropriate. Takes appropriate actions and responds to internal and external customer inquiries.
• Supports front office including registration, chart preparation, insurance verifications, precertification, and billing functions.
• Orders and tracks inventory of operational and clinical items.
• Performs other duties as assigned or required.
• May travel to satellite office locations to support physician(s) as required.

QUALIFICATIONS:

Minimum

• High School / GED or Completion of a Medical Assistant Program
• Certified Medical Assistant
• 1 year of Medical Assistant experience
• 2 years of administrative experience

Preferred

• Associate's Degree
• Medical Assistant program graduate
• Driver's license

Additional Employment Requirements:

• CPR – American Heart Association

• Act 34 Criminal Background Clearance Certificate

• Act 33 Child Abuse Clearance Certificate

• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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