Health Liaison & Care Coordinator

Fccinc; Poplar Bluff (MO); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Fccinc is seeking a Health Liaison in Poplar Bluff, MO to provide primary care screening and monitoring, manage a client caseload, and coordinate with PCPs to ensure comprehensive care plans. The role emphasizes documentation, referrals, and adherence to evidence-based practices.

The position requires a high school diploma and experience in behavioral health or healthcare tech is preferred. On-site role with responsibilities across education, scheduling, and appointment coordination within the

Qualifications

• Must have high school diploma or equivalent.
• Experience in psychiatric/behavioral health preferred.
• Healthcare technology experience preferred.
• Ability to perform basic medical assistant duties.

Responsibilities

• Manage and oversee a caseload of clients, focusing on primary care screening and monitoring.
• Ensure clients undergo all initial and ongoing screenings as outlined in the Primary Care Screening and Monitoring Policy.
• Conduct health screenings to identify potential risks and address them proactively if necessary.
• Obtain screenings conducted by the client’s PCP and scan them into the EMR system.
• Provide ongoing health education to clients based on identified conditions.
• Make and track referrals to primary care and specialty services.
• Assist clients in scheduling primary care and specialty services appointments when necessary.
• Monitor attendance at external appointments to assess follow-through.
• Coordinate care with primary care and specialty providers with client consent.
• Encourage adherence to PCP treatment plans and recommendations.
• Collaborate with FCC providers to develop comprehensive care plans for mutual clients.
• Document education, referrals, scheduling assistance, and collaboration with providers.
• Adhere to evidence-based practice models.
• Communicate information effectively and accurately orally.
• Ensure program operates within CARF/DMH standards and agency strategic plan.
• Abide by all policies and procedures.
• Perform other duties as assigned.

Education

High School diploma or equivalent

Psychiatric/Behavioral Health experience

Healthcare technology experience

Ability to perform basic medical assistant duties

Job description

Fccinc is seeking a Health Liaison in Poplar Bluff, MO to provide primary care screening and monitoring, manage a client caseload, and coordinate with PCPs to ensure comprehensive care plans. The role emphasizes documentation, referrals, and adherence to evidence-based practices.

The position requires a high school diploma and experience in behavioral health or healthcare tech is preferred. On-site role with responsibilities across education, scheduling, and appointment coordination within the