Health IT Program & Process Analyst

Business and Financial Operations; Tallahassee (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

The Agency for Health Care Administration in Tallahassee seeks a Business Analyst to develop, maintain, and support custom IT applications that advance the agency's strategic plan through requirements gathering, process improvement, and system enhancements.

You will lead JAD sessions, create process maps and design specs, manage project documentation, and collaborate with project managers, end users, and developers to deliver solutions that meet mission-critical needs.

Qualifications

• Experience conducting requirements gathering, interviews, and site visits with subject matter experts.
• Proficiency with business analysis tools and methodologies including process mapping and design specifications.
• Knowledge of project management documentation and SharePoint.
• Familiarity with Azure DevOps and software testing.
• Ability to work mission-essential hours including weekends, holidays, and during emergencies.

Responsibilities

• Develop, maintain, and support custom IT applications to advance the agency's strategic plan through requirements gathering, process improvement, and system enhancements.
• Conduct JAD sessions, create process maps and design specifications, manage project documentation, and collaborate with project managers, end users, and developers.
• Translate business needs into clear requirements and design artifacts for technical teams.
• Assist with test planning, execution, and validation to ensure solutions meet acceptance criteria.
• Support ongoing system enhancements and ensure alignment with enterprise IT standards.

Skills

Requirements gathering

Interviews

Site visits

Subject matter experts

Tools

SharePoint

Azure DevOps

Job description

The Agency for Health Care Administration in Tallahassee seeks a Business Analyst to develop, maintain, and support custom IT applications that advance the agency's strategic plan through requirements gathering, process improvement, and system enhancements.

You will lead JAD sessions, create process maps and design specs, manage project documentation, and collaborate with project managers, end users, and developers to deliver solutions that meet mission-critical needs.