Health Information Specialist I

Datavant2; Merriam (KS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401k Savings Plan

Tuition Assistance

Paid Time Off (PTO)

Job summary

Datavant, located in Merriam, Kansas, is seeking a full-time employee to manage patient health information requests while ensuring compliance with HIPAA standards. The candidate should possess strong data entry skills and be able to communicate effectively, contributing to a collaborative team environment.

The role involves handling calls from patients, maintaining records, and adhering to healthcare regulations while providing excellent service. Full benefits, including health, vision, and dental insurance, are included.

Qualifications

• Ability to work overtime during peak seasons when required.
• Comfortable utilizing phones and other office equipment regularly.
• Demonstrate strong data entry skills with high accuracy.

Responsibilities

• Process requests for patient health information as per company policies.
• Maintain confidentiality with all sensitive information.
• Prepare and manage patient health records in compliance with HIPAA.

Skills

Detail orientation

Data entry skills

Communication skills

Organizational skills

Multitasking abilities

Computer proficiency

Education

High School Diploma or GED

Tools

Medical record systems

Office equipment (phones, fax machine, printers)

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant is building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

Position Highlights

• Full-Time: Monday‑Friday 8:00AM-4:30 PM MST
• Location: Merriam, KS 66204
• Comfortable working in a high‑volume production environment
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status
• Documenting information in multiple platforms using two computer monitors
• Full Benefits: PTO, Health, Vision, and Dental Insurance, 401k Savings Plan, and tuition Assistance

You will

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures
• Maintain confidentiality and security with all privileged information
• Maintain working knowledge of Company and facility software
• Adhere to the Company’s and Customer facilities Code of Conduct and policies
• Inform manager of work, site difficulties, and/or fluctuating volumes
• Assist with additional work duties or responsibilities as evident or required
• Apply medical privacy regulations consistently to guard against unauthorized disclosure
• Manage patient health records and ensure compliance with HIPAA standards
• Prepare new patient charts, gathering documents and information from paper sources and/or electronic health record
• Ensure medical records are assembled in standard order and are accurate and complete
• Create digital images of paperwork to be stored in the electronic medical record
• Respond to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately
• Answer inbound/outbound calls
• Possibly assist with patient walk‑ins
• Possibly assist with administrative duties such as handling faxes, opening mail, and data entry
• Meet productivity expectations as outlined at specific site
• Possibly schedule pick‑ups
• Other duties as assigned

What you will bring to the table

• High School Diploma or GED
• Ability to commute between locations as needed
• Ability to work overtime during peak seasons when required
• Basic computer proficiency
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
• Professional verbal and written communication skills in English
• Detail and quality oriented as it relates to accurate and compliant information for medical records
• Strong data entry skills
• Ability to work with minimum supervision responding to changing priorities and role needs
• Organizational and multitasking skills
• Ability to respond to requests in a fast‑paced environment

Bonus points if

• Experience in a healthcare environment
• Previous production/metric‑based work experience
• In‑person customer service experience
• Ability to build relationships with on‑site clients and customers
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders

Health and Employment Information

To ensure the safety of patients and staff, many of our clients require post‑offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, and COVID‑19. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources on a case‑by‑case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy‑related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.