Health Information Management Technician

CareSouth; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

CareSouth Medical and Dental is seeking an HIM Tech to maintain confidentiality, completeness, and accuracy of medical records in line with AHIMA and HIPAA guidelines. You will handle requests from attorneys, patients, physicians, and insurers for copies of records and manage subpoenas and court orders.

The role requires experience in medical records management, knowledge of HIPAA/privacy rules, and the ability to work independently while maintaining excellent customer service.

Qualifications

• High school diploma required; RHIA/RHIT preferred.
• Experience in medical records management and processing requests preferred.
• Experience with Word, PowerPoint and Excel; EMR system experience.
• Knowledge of medical records procedures, HIPAA privacy rules, and terminology.
• Strong team orientation, analytical and problem-solving skills; able to work independently.

Responsibilities

• Serves as custodian of records and maintains confidentiality and accuracy of medical records.
• Responds to requests from attorneys, patients, physicians, and insurance companies for copies of records.
• Coordination and processing of subpoenas and court orders.
• Coordinate, process, and manage patient form completion requests and payments.
• Audit records for compliance with professional and legal standards.
• Prepare monthly reports of medical records activities and performance.
• Ensure timely stamping and logging of all requests; handle requests via phone, fax, and mail.

Skills

HIPAA compliance

Records management

Attention to detail

Education

High school diploma

RHIA/RHIT preferred

Medical Assistant background a plus

Tools

EMR system

Word

Excel

PowerPoint

Job description

SUMMARY:

The HIM Tech serves as the custodian of records and is responsible for maintaining the confidentiality, completeness, and accuracy of the medical records in accordance with policies and procedures and within the guidelines of the American Health Information Management Association (AHIMA) guidelines and Health Insurance Portability and Accountability Act (HIPAA). The HIM Tech is primarily responsible for responding to request from attorneys, patients, physicians and insurance companies, etc. for copies of the medical record.

PRIMARY RESPONSIBILITIES:

1. Serves as the custodian of records.
2. Maintains a working knowledge of HIPAA rules and regulations; disseminate information as appropriate and be able to apply them to day-to-day operations.
3. Maintains working knowledge of LA Medical Records laws.
4. Oversees, manages, and ensures the maintenance and organization of medical records per organizational policies and procedures.
5. Observes confidentiality and safeguards all patient related information.
6. Responsible for coordinating, processing and managing the release of medical information to patients, insurance companies, lawyers, state, federal agencies., etc.
7. Responsible for processing of subpoenas and court orders.
8. Responsible for coordinating, processing and managing patient form (i.e., disability, home health, etc.) completion requests and payment.
9. Ensures that all requests for records are stamped with date received and logged.
10. Handles record requests via phone, fax and mail and responds to requests for medical records, providing copies according to organizational policy and procedure.
11. Audits clinical records of active patients for compliance with accepted professional and legal standards.
12. Maintains Correspondence and Medical Records Tracking Log
13. Prepares and provides monthly reports (i.e., dashboard) of medical records activities and performance.
14. Fosters positive interpersonal relationships with other staff members.
15. Practices effective teamwork.
16. Orients staff on medical records processes, policies and procedures as needed.
17. Maintains adequate coverage of service.
18. Follows federal, state, and local policies, procedures and programs relating to health and safety in the workplace.
19. Ensures compliance with the Quality Assurance/Improvement Plan.
20. Maintains confidentiality of workplace information according to the policies and procedures of the center.
21. Provides excellent customer service.
22. Monitors medical Records fax drive for incoming faxes and distributes to appropriate department.
23. Assists with scanning forms completed by the provider into patients' charts.
24. Able to work independently and self-direct work tasks
25. Performs other duties as assigned.

REQUIREMENTS:

1. Applicant is required to have a high school diploma. Associate degree and/or certification (i.e. RHIA, RHIT) preferred. Certified Medical Assistant background a plus
2. Experience in Medical Records management, operations and request processing experience preferred.
3. Experience utilizing Word, PowerPoint and Excel and an electronic medical records system.
4. Knowledge of medical records procedures and laws. Intermediate knowledge of HIPAA privacy rule and medical terminology.
5. Strong team-based, results oriented, analytical and problem-solving skills s must.
6. Knowledge of healthcare laws, regulations, and standards.
7. Must have excellent written and oral communication skills.
8. Able to organize, prioritize and work independently as well as schedule and produce work in a timely manner.
9. Able to travel amongst CareSouth sites, if needed.

PHYSICAL:

1. Visual acuity – always.
2. Hand – eye coordination – always.
3. Must possess hand dexterity for typing and fine manipulation.
4. Work is primarily sedentary. Large amounts of time may be spent using a PC and MIS application.
5. Lifting approximately 10-15 lbs., Pushing, Pulling – sometimes.
6. Stooping, Bending, Sitting, Standing – sometimes.
7. Walking- frequent; short distances.
8. Must be capable of standing on a step stool and reaching above head and shoulder area.

WORK ENVIRONMENT:

1. Indoor, environmentally controlled.
2. Exposure to disease or infections.
3. Exposure to artificial and/or natural light.

SUPERVISES:

None.

TRAINING

Relias Track A Non-Clinical

Relias CareSouth Onboarding

PERFORMANCE MANAGEMENT EVALUATION TYPE

Administrative and Programmatic