Health Information Clerk - HIPAA & Records Management

Triangle Springs; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Flexible Spending Accounts / Health-S

Health Savings Accounts

Paid time off

Disability insurance

Life insurance

401(k) matching

Tuition reimbursement

Employee assistance program

Professional development

Job summary

Triangle Springs in Raleigh, NC seeks a Health Information Management Clerk to assist requesters with access to protected health information and respond to medical information requests in accordance with hospital policy and federal laws.

The role emphasizes HIPAA compliance, accurate chart preparation, scanning, and filing, with duties including logging records, routing calls, and supporting patient portal access while delivering courteous service.

Qualifications

• High school diploma or equivalent required
• Excellent oral and written communication skills

Responsibilities

• Ensures appropriate Emergency Room charts have EMS reports attached timely. Responsible for helping all customers that come to the window in a timely and courteous manner.
• Preps charts for scanning according to the productivity standards.
• Scans medical records according to the daily productivity standards as appropriate.
• Performs quality control checks on previously scanned reports as deemed appropriate.
• Maintains HIPAA standards at all times.
• Receives calls to the department and routes them accordingly.
• Analyzes assigned records time permitting
• Log all records in designated log book that have been shredded.
• Reviews all patient requests for Patient Portal access.
• Performs other duties as assigned.

Education

High school diploma or equivalent

Job description

Triangle Springs in Raleigh, NC seeks a Health Information Management Clerk to assist requesters with access to protected health information and respond to medical information requests in accordance with hospital policy and federal laws.

The role emphasizes HIPAA compliance, accurate chart preparation, scanning, and filing, with duties including logging records, routing calls, and supporting patient portal access while delivering courteous service.