Health Coach

Elevance Health, Inc.; Norfolk (VA); Hybrid; USD 63,000 - 100,000; Full time

Job summary

Elevance Health seeks a Health Coach to deliver coaching to members with chronic diseases, working primarily remotely with occasional in-person training. The role supports coordination with nurse case managers and focuses on behavior change to improve health outcomes.

The position requires a BA/BS in a health field and 3+ years of related experience; certification or license may be required. Hybrid/virtual work policies apply with location considerations in New York and Virginia.

Qualifications

• BA/BS in health-related field with 3+ years of related experience or equivalent
• Certification/license in field as required

Responsibilities

• Conduct behavioral assessments to identify member knowledge, skills, and behavioral needs.
• Coordinate health coaching as directed by nurse case manager to address goals.
• Implement coaching plan using behavior change principles to overcome barriers.
• Coordinate with nurse case manager to provide feedback on goal attainment and clinical issues.
• Monitor and evaluate interventions and modify as needed

Skills

Health coaching

Behavioral assessments

Care coordination

Nurse-case collaboration

Education

BA/BS in Health Education/Exercise Physiology/Dietitian

Job description

Health Coach

Work location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Work schedule: M-F 9am to 5:30pm EST with some evening availability required.

The Health Coach is responsible for providing health coaching to members, across all brands, with chronic diseases.

How you will make an impact:

• Conducts behavioral assessments to identify individual member knowledge, skills, and behavioral needs.

• Coordinates specific health coaching as directed by nurse case manager to address objectives and goals as identified during assessment.

• Implements coaching plan by using behavior change principles to identify member barriers and develop ways to overcome those barriers.

• Coordinates with the nurse case manager to provide feedback on member goal attainment and clinical issues.

• Monitors and evaluates the interventions and modifies.

Minimum Requirements:

• Requires BA/BS in appropriate field of specialization (examples such as Health Education, Exercise Physiology, Respiratory Therapy or Dietician) and minimum of 3 years of related experience in health education, exercise instruction, or patient education; or any combination of education and experience, which would provide an equivalent background.

• Certification, advanced certification, and/or license appropriate to field of specialty as required.

Preferred Capabilities, Skills and Experiences:

• Prior experience in health coaching, disease management and knowledge of behavioral and/or clinical assessment techniques, health and/or patient education and behavior change techniques.

• Understanding of disease management principles.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $63,280 to $99,666.

Locations: New York, Virginia

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state, and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the Accessibility Accommodation Request Form (https://forms.cloud.microsoft/pages/responsepage.aspx?id=8giMvgesLESaRuvu61vU17EJaA0EP3FIissI8zmZ_NpUNUgyTFRUMkY5NE5JNDFWMkhaUzQxMkJLWS4u&route=shorturl) and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration (https://info.flclearinghouse.com/).