Health Coach

Syncromind; Los Angeles (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

A wellness company in Los Angeles is seeking a passionate Health Coach to support clients in achieving healthier lifestyles. The ideal candidate will have a Bachelor's degree in a health-related field and effective communication skills. Responsibilities include assisting clients over the phone, conducting service tours, and maintaining a clean environment. This is a full-time, entry-level position with a focus on lifestyle coaching and client engagement.

Qualifications

• Knowledge around lifestyle topics like nutrition, exercise, and stress reduction.
• Experience with benchmarks and contact center metrics.
• Ability to multitask and coordinate telephonic communication.

Responsibilities

• Helping clients over the phone and facilitating booking processes.
• Conducting tours and selling service packages.
• Maintaining a safe environment for all guests.

Skills

Effective interpersonal and communication skills

Motivational interviewing

Time management

Education

Bachelor's degree in health-related field

Job description

Overview

Join to apply for the Health Coach role at Syncromind

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about, which means we’re always seeking team members who share this passion. Our Wellness Representatives are the face of each location and play an integral role in delivering a high-quality customer experience.

Responsibilities

• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Conducting tours and selling service packages and memberships
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees
• Submit coaching scores after sessions and share findings as needed
• Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers
• Participate in daily and monthly meetings for updates and to present findings and insight

Specific Skills / Attributes

• Effective interpersonal and communication skills required
• Understand directions and communicate/respond to inquiries
• Enthusiastically inspires members to change behaviors and to see possibilities
• Ability to learn to coach effectively using motivational interviewing
• Flexibility to work any shift (typically an evening shift) or change shifts based on business needs

Qualifications

• Knowledge and ability to quickly learn information around lifestyle topics such as smoking cessation, weight management, nutrition, exercise, stress reduction and sleep
• Bachelor's degree in health-related field required (e.g., Psychology, Nutrition, Exercise Science, etc.)
• Experience with benchmarks and contact center metrics preferred, including adherence to schedule
• Ability to multitask with members and operationally with managers and support staff
• Ability to coordinate telephonic communication with program participants while navigating software platform and entering data
• Adaptability to schedule changes on an as-needed basis

Employment Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales, General Business, and Education
• Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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