Health Cloud Salesforce Support Engineer (L2/L3)-Automations

TechDigital Group; Hillsborough Township (NJ); On-site; USD 70,000 - 100,000; Full time

Job summary

An established industry player is seeking a Salesforce Support Engineer to provide advanced technical support for Salesforce Health Cloud users. In this role, you will leverage low-code/no-code tools to automate processes, resolve issues, and enhance system performance. Your expertise in Salesforce best practices will be crucial for maintaining the integrity and scalability of the platform. This position offers the opportunity to work on impactful projects that improve business workflows and user experience. If you are passionate about technology and eager to make a difference, this role is perfect for you.

Qualifications

• 3+ years of Salesforce administration experience with a focus on Health Cloud.
• Proficient in Salesforce's low-code/no-code tools for automation.

Responsibilities

• Provide L2 and L3 support for Salesforce Health Cloud users.
• Design and implement automation to enhance user experience.

Skills

Salesforce Administration

Salesforce Health Cloud

Salesforce Flow

Process Builder

Validation Rules

Assignment Rules

Troubleshooting

Tools

Salesforce

Lightning App Builder

Job description

Oracle Global Trade Management (GTM) Consultant

A senior techno-functional leader responsible for designing, implementing, and optimizing global trade and logistics solutions within Oracle Cloud ecosystems. The role owns end-to-end delivery across Trade Management, Transportation, and Supply Chain domains, driving transformation programs, integrations, automation, and compliance solutions while leading cross-functional teams and ensuring measurable business impact.
Key Responsibilities

• Own end-to-end solution design for Global Trade Management (GTM) within Oracle Cloud ecosystem.
• Design scalable solutions for Customs Management (Imports/Exports), Trade Compliance & Screening and Landed Cost Management
• Define logical architectures including data segregation (e.g., VPD-based models) and multi-entity setups.
• Lead full lifecycle implementations - Requirements gathering, Solution design, Configuration & build, SIT / UAT cycles, Production migration & Hypercare
• Own delivery quality metrics (e.g., test pass rates, SLA adherence).
• Lead design and implementation of integrations across systems: Oracle Fusion Cloud, OTM/GTM Cloud, External platforms (SAP, SFDC, Descartes, USCBP, Broker systems)
• Develop and review Techno-functional specifications and Integration mapping documents
• Implement and manage US Export filings (AES), US Import filings (CBP), FTZ and consumption entry processes
• Configure compliance controls: Restricted Party Screening, Embargo controls, License management (multi-country), Product classification (multi-country)
• Act as SME for global trade regulations and system enforcement.
• Develop enterprise reporting solutions using: Oracle BI Publisher, Dashboards & KPI trackers
• Support financial and compliance reporting (month-end / audit / reconciliation).
• Act as: Track Lead / Program Lead, Single Point of Contact (SPOC) for trade operations
• Conduct Client workshops, User training sessions, Knowledge transfer programs
• Own L2/L3 production support, incident resolution, and SLA adherence.
• Manage Change Requests (CRs) & Enhancement Requests (ERs) to support various stakeholders.
• Experience in handling document generation via Oracle Analytics Cloud for RTF based reports.

Required Skills & Expertise
Functional

• Experience in implementing one end-to-end Oracle GTM cloud solution (involving modules like RPLS, Item Classification, License Management, Embargo Screening, Trade Item Structures, Trade incentive Programs, Customs management modules, and Landed Cost Management)
• Experience in enterprise-scale processes across Plan-to-Fulfill (P2F), Order-to-Cash (O2C) and Procure-to-Pay (P2P) is a PLUS

Technical

• Experience in integrating GTM with various systems using Oracle Integration Cloud (OIC), MuleSoft, and Descartes GLN
• Experience in developing BI Publisher (BIP) reports via Oracle Analytics Cloud in RTF formats.
• Proficient in SQL & PLSQL is a MUST
• Experience in MS Excel VBA / Automation frameworks is a PLUS
• Experience in API integrations & data migration strategies is a PLUS
• Oracle certifications in Oracle OTM/GTM Cloud or any other SCM cloud modules is a PLUS

Configuration Expertise
Automation Agents, Screen Sets, Layouts, User Menus, VPD Profiles, Business Monitor & workflows, Reports & Workbenches