Health Care Supervisor

North Carolina Association of Official Court Reporters; Morganton (NC); On-site; USD 35,770 - 53,654; Full time

Job summary

The North Carolina Department of Health and Human Services seeks a Health Care Supervisor for the J. Iverson Riddle Developmental Center in Morganton.

You will directly supervise Health Care Technician I staff, oversee daily care, safety, documentation, and adherence to treatment objectives. The role rotates across area homes, provides coaching, and ensures residents receive person-centered plans in areas such as self-determination, communication, and daily living activities.

Qualifications

• Documented experience working with individuals with disabilities.
• Two years of closely related work experience.
• CPR certification and knowledge of person centered planning.
• Experience with use of computers.
• Supervisory experience in a large residential facility and a van driver's license.

Responsibilities

• Direct supervision of Health Care Technicians I and monitoring performance.
• Promote health and safety, and ensure ongoing active treatment.
• Provide coaching, feedback, and staffing coverage across shifts.
• Ensure documentation is accurate and resident plans are implemented.
• Support residents’ goals in self-determination, communication, and daily living.

Skills

Supervisory experience

CPR certification

Person centered planning knowledge

Computer skills

Van driver's license

Education

High school diploma or GED

Three years of related work experience

Job description

Health Care SupervisorSkip to main content# State of North Carolina CareersHealth Care Supervisor page is loaded## Health Care SupervisorApplylocations: Burke County, NCtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: August 28, 2026 (29 days left to apply)job requisition id: JR-121002**Agency**Dept of Health and Human Services**Division**J. Iverson Riddle Developmental Center**Job Classification Title**Health Care Supervisor (S)**Position Number**60049200**Grade**MH04**About Us**The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.**Description of Work**The primary purpose of the Health Care Supervisor is to provide direct supervision of the Health Care Technician I’s. Supervision includes the employee’s performance related to maintaining health and safety, ensuring continuous active treatment through implementation of both formal treatment objectives and incidental teaching at all available opportunities, and in promoting a positive work culture. The HCS must monitor (through formal and informal observations) the Health Care Technicians in all environments where work is performed and provide regular feedback. The HCS provides coaching/modeling and mentoring to all staff on assigned shift by acting as the floater between assigned area homes. The HCS rotates between each area home each shift, working in coverage and counted in staffing numbers when necessary. The HCS shall perform resident care and staff monitoring throughout the duration of their shifts excluding established paperwork time, splitting time between each staff member to assist and model active treatment, thorough documentation, ensure resident safety, and maximize quality of care. The HCS is responsible for implementing residents’ plans through direct resident service provision and through the coordination of the efforts of the Trainer staff for whom they provide direct supervision. The HCS will integrate individualized therapeutic recommendations listed in the Person Centered Plan (PP) into activities in the areas of self-determination, communication, pro-social behavior, fine and gross motor skills, positioning, eating, assistive technology and other recommendations as noted in the PCP. The HCS uses a variety of formal and informal systems to provide training and feedback to both probationary and permanent employees assigned to their shift. They are also responsible for providing on the job training of skills taught during the month of initial training for HCT I’s assigned to their shift to ensure skills taught during this training are fully generalized and maintained in the natural environments.**Knowledge Skills and Abilities/Management Preferences****Salary Range: $35,770.00 - $53,654.00***Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.**The Knowledge, Skills, and Abilities (KSAs* )/*Management Preferences are not required. Applicants who possess the following skills are preferred:** Documented experience working with individuals with disabilities, computer skills, CPR certification, and knowledge of person centered planning.* Documented experience with use of computers.* Supervisory experience in a large residential facility and van driver's license.* Two years of closely related work experience.* Documented experience in providing daily living activities and carrying out goal programs such as personal care in areas such as bathing, dressing, tooth brushing, feeding, changing attends on adults, communication and behavior modification.**This Position Is Designated As Mandatory And *Must* Report Or Stay Over During Adverse Weather Events.**## **Shift Hours:**1st Shift (7:30am – 3:30pm)**About J. Iverson Riddle Developmental Center:** The J. Iverson Riddle Developmental Center in Morganton, North Carolina is an ICF certified facility for individuals with intellectual disabilities. We provide comprehensive residential care to citizens from 37 counties in the western portion of the state. JIRDC is a caring community where professionals work with people of various ages, cognitive, & functional abilities. The J. Iverson Riddle Developmental Center is located just an hour from the *Queen City of Charlotte,*home of the Carolina Panthers and the *City of Asheville,*home to the world renowned Biltmore Estate and Grove Park Inn. Our facility sits on one of the most picturesque properties in Burke County. We are nestled at the foot of the Blue Ridge and South Mountains and just minutes from beautiful Lake James. Nearby Pisgah National Forest offers outdoor adventure and fun for the whole family.## **Supplemental Contact Information:**The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated, or justice involved. We invite all potential applicants to apply for positions for which they may be qualified.*Application Process* **Be sure to complete the application in its entirety.** *Resumes will not be accepted in lieu of completing this application.** Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.* Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.* If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted.* Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.* Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.* For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.*Degree/College Credit Verification*Degrees must be received from appropriately accredited institutions. *Transcripts, degree evaluations and cover letters may be uploaded with your application.**Veteran’s and National Guard Preference** Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.* Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.* Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.*ADA Accommodations*Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.*CONTACT INFORMATION:*If there are any questions about this posting, please contact Talent Acquisition at [e-mail]. ***Resumes will not be accepted in lieu of completing this application.*****Minimum Education and Experience**Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.High school or General Educational Development Diploma and three years of experience; or an equivalent combination of education and experience.**EEO Statement**The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.