Health Care Program Director
University of Colorado Colorado Springs
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Benefits offered by this job
Job summary
The University of Colorado Colorado Springs seeks a Behavioral Health Program Director to lead the Healing Division and its clinics, including the Veterans Health and Trauma Clinic and Milestones Resilience Care, ensuring sustainable clinical operations and integrated services.
The ideal candidate will have a master’s degree, extensive behavioral health operations experience, strong leadership and communication skills, proficiency with EHRs, and a solid track record in quality improvement and
Qualifications
- Master’s degree required in healthcare administration, psychology, social work or related field.
- Experience in healthcare operations, preferably in behavioral health.
- Strong understanding of behavioral health operations and FQHC regulations.
- Excellent organizational, leadership, and communication skills.
- Proficiency in data analysis, quality improvement methodologies, and project management.
- Experience with electronic health records and healthcare technology systems.
- Experience with healthcare compliance and privacy regulations (HIPAA).
Responsibilities
- Provide overall direction for the design, development and implementation of sustainable clinical operations of the Healing Division, including strategic plan/goals development and budgeting.
- Develop strategic business analyses to improve revenue streams.
- Monitor and analyze clinic performance metrics and identify areas for improvement.
- Align operational goals with clinical objectives.
- Supervise clinic staff and contractors to ensure clinic efficiencies and quality of care.
- Oversee VHTC & MRC contracted providers and intake processes.
- Maintain space utilization and update clinic policies and procedures.
- Design and improve workflows for client intake, care planning, and follow-up.
- Develop and maintain efficient scheduling for providers and staff.
- Audit and monitor EHR notes and records requests; ensure timely billing and copayments.
- Prepare enrollment, credentialing and recredentialing.
- Maintain a small clinical case load.
- Collaborate with marketing coordinator.
Skills
Education
Tools
Job description
The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking a Behavioral Health Program Director to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success. At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery—a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.
$61,574 - $84,929 annually. Compensation will be commensurate upon experience and qualifications. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.
On-Site
- Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
- Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
- Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.
- Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
- Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.
- Want to know your total compensation? Use our calculator to get the complete picture!
The Lyda Hill Institute for Human Resilience is seeking a full-time employee to support the development, implementation, and sustainable operations of its Healing Division, which includes the existing Veterans Health and Trauma Clinic (VHTC) and Milestones Resilience Care (MRC) center. The ideal candidate will be adaptable, detail-oriented, and self-directed with excellent communication skills. This role is crucial in supporting our mission to provide high-quality, integrated behavioral health services to our patients and community.
- Provide overall direction for the design, development and implementation of sustainable clinical operations of the Healing Division, which include Strategic Plan/Goals development and budgeting.
- Developing strategic business analyses to improve revenue streams.
- Monitor and analyze clinic performance metrics, including productivity measures, identifying areas for improvement and recommending solutions.
- Align operational goals with clinical objectives.
- Supervise clinic staff and contractors to ensure clinic efficiencies and quality of care.
- Oversee and provide consultation for VHTC & MRC Contracted Providers.
- Oversee the client intake process, including scheduling initial appointments and assigning clients to appropriate providers based on clinical needs, availability, and area of expertise.
- Oversee, document and update space utilization in-clinics.
- Update and track clinic policies and procedures.
- Design, implement, and continuously work to improve workflows for client intake, assessment, care planning, and follow-up.
- Identify and resolve barriers in service delivery.
- Implement and manage care quality improvement initiatives.
- Be present in clinic during hours of operation.
- Develop and maintain efficient scheduling systems for behavioral health providers and support staff to optimize provider schedules, maximize patient access and minimize intake wait times.
- Electronic Health Record (EHR): audit clinical note codes, times and timeliness, monitor records requests and Request for Services.
- Ensure Billing Specialist monitors client copayments and payment collections.
- Prepare, submit, and maintain enrollment, credentialing and recredentialing.
- Maintain a small clinical case load.
- Work with marketing coordinator.
- Priority will be given to applications submitted by: October 25, 2026.
- Potential interview dates: October 26, 2026 - November 6, 2026.
- Potential start date: November 9, 2026.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.
- A master’s degree in healthcare administration, psychology, social work or related field is required.
- Must have experience in healthcare operations, preferably in behavioral health setting and currently licensed or license eligible as a mental health provider (LPC, LCSW, LMFT, PhD, PysD).
- Strong understanding of behavioral health operations and FQHC regulations.
- Excellent organizational, leadership, and communication skills.
- Proficiency in data analysis, quality improvement methodologies, and project management.
- Must have experience with electronic health records and healthcare technology systems.
- Experience in healthcare compliance and privacy regulations is required. (e.g., HIPAA).
The University of Colorado Colorado Springs has implemented a misconduct history check program with respect to final candidates for specific appointments. The misconduct history check program is intended to allow UCCS to collect and review information about a candidate's conduct at their previous institutions, specifically conduct related to sexual misconduct, harassment, and/or discrimination – before making hiring decisions. All final candidates to these appointments are required to complete an Authorization to Release Information and provide contact information for their previous institutions.
Health Care
C0001 -- Colorado Springs Campus
Full-time
Oct 8, 2026
Ongoing
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