Health Care Office Receptionist

purposecareexternalsite; Indianapolis (IN); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid Time Off

401(k)

Career growth opportunities

Supportive and collaborative team

Job summary

PurposeCare in Indianapolis, IN is seeking a friendly Receptionist to be the face of our office. This onsite role focuses on delivering a warm welcome to patients, visitors, and staff while handling calls and basic HR administrative tasks.

You’ll support branch leadership, maintain confidential records, manage supplies, and coordinate daily operations. The ideal candidate is organized, detail-oriented, and excels in a fast-paced healthcare setting with a commitment to outstanding customer

Qualifications

• Experience as receptionist, admin assistant, or office coordinator.
• Healthcare admin experience preferred.
• Excellent verbal and written communication.
• Strong organizational and multitasking abilities.
• Ability to work independently with multiple priorities.
• Professional and customer-service oriented.
• Proficient with Microsoft Office.
• ADP experience preferred.

Responsibilities

• Greet patients, visitors, and staff professionally.
• Answer and direct incoming calls with strong service.
• Manage HR-related admin tasks like verifications.
• Assist branch leadership with admin projects.
• Maintain organized records and confidentiality.
• Coordinate office supplies and mail.
• Collaborate with clinical, operations, HR teams.
• Handle multiple priorities while keeping front desk welcoming.

Skills

Customer service

Verbal communication

Written communication

Organization

Multitasking

Independence

Microsoft Office

ADP familiarity

Tools

ADP

Job description

Receptionist

PurposeCare | Indianapolis, IN (Onsite)

Be the First Impression of PurposeCare

At PurposeCare, we believe every great patient and employee experience begins with a warm welcome.

We're looking for an organized, customer-focused Receptionist to serve as the face of our Indianapolis office. This role is ideal for someone who enjoys helping others, thrives in a fast-paced healthcare environment, and takes pride in creating an exceptional experience for every visitor, employee, and caller.

If you're someone who is approachable, dependable, detail-oriented, and enjoys keeping an office running smoothly, we'd love to meet you.

What You’ll Do

As our Receptionist, you’ll play a key role in supporting our branch operations by:

• Greeting patients, visitors, employees, and vendors with professionalism and warmth.
• Answering and directing incoming phone calls while providing exceptional customer service.
• Supporting HR‑related administrative tasks, including employment verifications and employee documentation.
• Assisting branch leadership with administrative and operational projects.
• Maintaining organized office records and ensuring confidentiality of sensitive information.
• Coordinating office supplies, mail, and general office operations.
• Partnering with clinical, operations, and HR teams to ensure a positive employee and client experience.
• Managing multiple priorities while maintaining a welcoming and organized front office.

What Success Looks Like

Our Receptionists are expected to:

• Create a positive first impression for every patient, employee, and visitor.
• Deliver exceptional customer service with professionalism and empathy.
• Operate independently while maintaining strong attention to detail.
• Support the branch through efficient, organized administrative work.
• Build positive relationships with teammates and contribute to a collaborative office culture.

What We’re Looking For

• Previous receptionist, administrative assistant, or office coordinator experience.
• Healthcare administrative experience strongly preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to work independently while managing multiple priorities.
• Professional, approachable, and customer‑service focused.
• Experience with Microsoft Office.
• ADP experience preferred.

Schedule

• Monday – Friday
• 8:00 AM – 4:30 PM
• Fully onsite in Indianapolis

Compensation & Benefits

• $18–$19 per hour
• Comprehensive benefits package
• Paid Time Off
• 401(k)
• Career growth opportunities
• Supportive and collaborative team environment

Are you searching for a Purpose? PurposeCare is Bringing Healthcare Home, and we want you to join our family

PurposeCare is a leading provider of home care and home health services in the Midwest and provides home-based care services to more than 3,000 clients a month carefully coordinated to keep clients healthy and safe at home. With excellent caregivers and innovative technology, PurposeCare ensures that our most vulnerable are provided with the support necessary to live full lives in their community. Your Care is Our Purpose.

As a growing company we provide:

• A rewarding career making a difference, changing lives & communities
• Schedule Flexibility
• Ongoing growth, training & professional development
• Mentor, on-call & referral programs
• Opportunity to apply for positions at our other PurposeCare locations