Health Care Associate (HCA) — 5th Floor Intermediate — St. Joseph Warren Hospital

Mercy Health; Warren (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

PTO and leaves

Tuition assistance

Job summary

Mercy Health in Warren, Ohio is seeking a Health Care Associate to provide direct patient care under the guidance of the Registered Nurse or designated health care professional. The role emphasizes compassionate patient support, accurate documentation, and teamwork within a busy clinical setting.

You will assist with vital signs, mobility, hygiene, and patient comfort, while communicating changes to the nurse and ensuring safety and quality care across age groups.

Qualifications

• Recent experience in acute care or long-term care preferred.
• Successful completion of nursing aide training OR STNA OR CNA OR nurse’s aide program; or equivalent clinical coursework.
• EPIC Electronic Health Record experience preferred.

Responsibilities

• Provide basic patient care including care, comfort, vital signs, hygiene, and mobility assistance.
• Act as liaison between patient and nurse to report changes and concerns.
• Deliver high-quality customer service to patients, families, visitors, and staff.
• Document patient care accurately and timely; participate in hand-offs.
• Perform delegated tasks once competency is validated.
• Assist with mobility and safe transfers.
• Encourage patient independence and participation in activities.
• Tailor care to age-specific needs and departmental policies.

Skills

Communication skills

Teamwork

Infection prevention

Documentation

Patient mobility assistance

Clinical technology use

Safety standards knowledge

Adaptability

Education

Nursing aide training program

STNA State Tested Nurse Aide

CNA Certified Nurse Aide

Nurse’s Aide state testing

1 year of clinical experience

Tools

EPIC EHR

Job description

THIS IS A COLLECTIVE BARGAINING UNIT POSITION

Primary Function/General Purpose Of Position

The Health Care Associate (HCA) provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of the organization.

Essential Job Functions

• Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
• Acts as liaison between patient and nurse to report changes and/or concerns.
• Provides high-level customer service to all patients, patient's family, visitors, and employees.
• Provides accurate, precise, timely documentation when applicable for patient care. Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
• Fosters independence by encouraging patients to complete tasks as independently as possible.
• Individualizes care based on patient's interests and hobbies.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

BLS Basic Life Support – American Heart Association (preferred upon hire, must obtain from approved source prior to providing direct patient care)

Must have completed one of the following: (required)

Successful completion of nursing aide training program OR Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurse’s Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation, OR 1 year of relevant experience in a clinical setting.

Work Experience

Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred)

Training

EPIC Electronic Health Record (preferred)

Patient Population

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
• Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
• Neonates (0-4 weeks)
• Infant (1-12 months)
• Pediatrics (1-12 years)
• Adolescents (13-17 years)
• Adults (18-64 years)
• Geriatrics (65 years and older)
• Not applicable to this position

Working Conditions

• Periods of high stress and fluctuating workloads may occur.
• May be exposed to high noise levels and bright lights.
• May be exposed to physical altercations and verbal abuse.
• May be exposed to limited hazardous substances or body fluids.*
• May be required to use physical restraints.
• May be exposed to human blood and other potentially infectious materials.*
• May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
• May have periods of constant interruptions.
• Prolonged periods of working alone.
• Other: Ability to work holidays, overtime and weekends as required.
• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Skills

• Ability to clearly communicate to other members of the healthcare team.
• Ability to understand and follow directions of healthcare team Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care).
• Knowledge and demonstration of infection prevention and transmission-based precautions.
• Understanding of clerical duties and office-based technology.
• Ability to work in a team.
• Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition).
• Basic hygiene and activities of daily living care.
• Ability to assist with feeding, hydration, and nutrition.
• Ability to assist with bowel and bladder elimination.
• Ability to assist with ambulation and patient mobility.
• Use of clinical technology.
• Compassionate, relationship-based approach in care activities.
• Accountability for completion of assigned tasks.
• Escalation of concerns via chain of command.
• Possesses problem-solving skills.
• Communication and interpersonal skills.
• Engage with staff and patients in a professional manner.
• Ability to be proactive in a rapidly changing environment.

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Aff… If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]