Health & Benefits Associate Manager

WTW; Houston (TX); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health and Welfare Benefits

Paid Holidays

401(k) plan with company contribution

Job summary

WTW is seeking a Health and Benefits Associate Manager in Houston, Texas. This role involves contributing to health and benefit projects, managing client relationships, and ensuring project quality. Candidates should have over 5 years of experience in benefit consulting or related fields and demonstrate strong analytical and project management skills. A competitive benefit package is offered, including health and welfare benefits, paid time off, and retirement plans. The work environment is hybrid, combining remote and in-person interactions.

Qualifications

• 5+ years’ experience in benefits consulting or insurance underwriting.
• Proven ability to manage multiple projects and deliver quality work.
• Strong written and verbal communication skills.

Responsibilities

• Contribute to health and benefits projects design and management.
• Support client service team in project management.
• Prepare materials for client meetings.

Skills

Project management

Client service orientation

Analytical skills

Communication skills

Microsoft Office (Excel, PowerPoint)

Education

5+ years’ experience in professional services

State Life and Health license

Job description

Description

As a Health and Benefits Associate Manager you will contribute to a wide variety of projects involving the design, financing and ongoing management of the full spectrum of health and benefit programs. You will support the project manager on select projects, interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and client relationship skills by working on cutting edge projects alongside leaders in the industry.

The Role

• Materially contribute to core health and benefits projects involving the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients. Responsibilities include:


• Partnering with client service team leader to deliver superior project management


• Providing superior client service in response to day‑to‑day service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.)


• Preparation for client meetings (prepare agendas and materials, coordinate resources, etc.)


• Supporting vendor procurement, implementation, and optimization activities


• Providing benefit enrolment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary


• Contributing to completion of reports and administrative actions for clients including Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions and certificates


• Supporting client service team leader in benefit plan analysis, design, cost savings and funding strategies


• Conducting review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards


• Facilitating benchmarking studies and other research; providing value added analyses and summaries


• Analyzing and comparing vendor products, services, and contracts


• Building relationships internally and collaborating effectively on cross‑functional teams

Qualifications

• 5+ years’ experience in professional services, ideally gained in a benefit consulting/brokerage firm or health underwriting/actuarial function of an insurance company.


• Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget.


• Strong client service orientation and ability to respond to all communications effectively and in a timely manner.


• Proven ability to identify and resolve issues.


• Strong written and verbal communication skills.


• Self‑starter attitude and ability to work independently and as part of a team.


• Strong analytical, creative, and integrative skills.


• Excellent Microsoft Office skills, particularly in Excel and PowerPoint.


• State Life and Health license required within 90 days of joining.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identity Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program). Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off. Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in‑person and in‑office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one‑size‑fits‑all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location‑based arrangements. Employment-based non‑immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

EOE, including disability/vets