Health and Wellness Representative

Restore Hyper Wellness + Cryotherapy, Naples; Bluffton (SC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly wage

Monthly incentive opportunity

401K with 4% match

Health Insurance

Vacation Time (PTO)

Complimentary services

Job summary

Restore Hyper Wellness is seeking a Health and Wellness Technician to greet clients, assist with wellness services, and represent the brand with a friendly, helpful attitude at our Bluffton location.

You will handle booking, onboarding, tours, and selling service packages while educating clients on benefits and precautions. A positive, team-first mindset and weekend availability are valued.

Qualifications

• At least one year of customer service experience in a retail environment.
• Strong communication and collaboration skills.
• Weekend availability is preferred.

Responsibilities

• Greet clients and assist them with Restore’s wellness services.
• Assist clients over the phone, manage bookings and cancellations.
• Onboard new clients—complete waivers and create profiles in POS system.
• Conduct tours and sell service packages and memberships.
• Educate clients on Restore services, benefits and precautions.
• Perform opening and closing procedures.
• Maintain a safe, clean environment for all guests and staff.
• Serve as an expert on Restore products and services.

Skills

Customer service

Communication

Teamwork

Retail experience

Job description

Health and Wellness Technician

Restore Hyper Wellness

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Health and Wellness Technicians are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Key Roles of a Restore Health and Wellness Technician

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Create a fun and engaging store culture by ensuring every team member is involved, valued and recognized for his/her contributions.

Qualities You Need to Succeed as a Restore Health and Wellness Technician

• You’re passionate about health and wellness
• You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.
• Working weekends doesn’t bum you out
• Communication and collaboration are some of your strong suits

Benefits of Joining Restore

• A competitive hourly wage plus monthly incentive opportunity
• 401K with 4% match
• Health Insurance
• Vacation Time (PTO)
• Complimentary and discounted access to Restore’s innovative wellness services
• The knowledge that you’re making a positive impact on people’s lives every day

Now, a Little About Us

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.