Head Teller

WAYNE BANK; Honesdale (Wayne County); On-site; USD 42,000 - 64,000; Full time

Job summary

Wayne Bank and Trust Co. in Honesdale, PA is seeking a Head Teller to supervise the teller line, ensure quality customer service, and manage cash operations at the Main Street location.

Responsibilities include balancing transactions, vault cash control, processing negotiable instruments, cross-selling bank services, and mentoring junior staff.

Strong communication and attention to detail are required, along with a minimum of two years in banking and a High School Diploma or equivalent.

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years banking experience.
• Excellent communication and customer service.

Responsibilities

• Supervises Teller line and ensures service quality.
• Balances transactions and cash per policies.
• Maintains vault cash and performs audits.
• Cross-sells bank services and refers to partners.
• Mentors junior staff and enforces branch policies.

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Head Teller

Main Street Full Time Clerical Honesdale, PA, US

6 days ago Requisition ID: 1693

Duties: Supervises, administers and facilitates the delivery of quality customer service through the Teller line by ensuring adequate coverage, adherence to deadlines,
efficient service, proper processing of transactions and maximum productivity. Proactively seeks opportunities for improvement in service and office operations. Controls vault cash assuring that a proper supply of cash is maintained, verifying cash received and shipped, keeps an inventory of official checks, money orders, travelers checks, and other negotiable instruments for
use in the teller area. Performs duties as a Teller and other duties such as,ATM reconciliation, night bags and providing information for operational audits. Balances transactions and cash in accordance with policies and procedures. Maintains teller standards for Teller balancing and proof record. Maintains and applies a solid working knowledge of all bank products and services to ensure
effective selling in accordance with bank policies and procedures. Exercises the usual authority of a supervisor and serves as a mentor to less experienced staff. Maintains branch compliance with all applicable Bank policies as well as applicable State and Federal regulations. Reports large currency transactions as required for compliance with Bank Secrecy Act. Reports any suspicious
transactions or unusual occurrences to management. Protects the interests of the Bank and minimizes loss through adherence to security measures and other policy and procedures. Cross-sells bank services when appropriate and makes referrals to appropriate business partners.

Skills: Excellent communication, organizational, interpersonal skills and basic computer knowledge.

Experience: A minimum 2 years prior banking experience normally required.

Education: High School Diploma or equivalent.