Head Teller

Peoples National Bank; City of Mount Vernon (NY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive Salary

Medical Dental and Vision Insurance

Life and AD&D Insurance

Long Term Disability

AirEvac Membership

AFLAC Policies

Telemedicine

401k & Company Match

Invest in Company Stock

Discretionary Bonus

Job summary

Peoples National Bank’s Mt. Vernon 34th Street branch is seeking a Head Teller to lead teller operations, handle customer transactions and resolve service issues.

You will coordinate daily teller activities, oversee vault cash and balancing, train staff, and ensure adherence to bank policies while promoting bank products to customers. This role requires strong supervisory skills and excellent customer service.

Qualifications

• Applicants should have teller and operations experience.
• Supervisory experience is preferred.
• Effective customer service skills are required.
• Knowledge of bank products is desirable.

Responsibilities

• Coordinating daily activity of teller staff and resolving customer questions.
• Overseeing vault cash and balancing.
• Training and development of teller staff.
• Enforcing bank policies and procedures.

Skills

Excellent customer service

Teller experience

Supervisory experience

Knowledge of bank products

Job description

Peoples National Bank is seeking a highly motivated, customer service oriented individual to fill the Head Teller position at our Mt. Vernon 34th Street branch.

Applicants should have teller and operations experience, supervisory experience, effective customer service skills and knowledge of bank products.

Position will be responsible for coordinating daily activity of teller staff, resolving customer issues, and overseeing vault cash and balancing, cross-selling of bank products, training and development of teller staff, and enforcing bank policies and procedures.

Duties Included:

• Conducting customer transactions on the teller lineCoordinating teller staffResolving customer questionsOverseeing daily teller balancingProviding teller trainingEnsuring compliance of all bank policies and regulations

Skills Needed:

• Excellent customer serviceTeller experienceSupervisory experienceKnowledge of bank products

We offer a generous benefits package, including:

• Competitive Salary
• Medical Dental and Vision Insurance
• Life and AD&D Insurance
• Long Term Disability
• AirEvac Membership
• AFLAC Policies
• Telemedicine
• 401k & Company Match
• Invest in Company Stock
• Discretionary Bonus

Peoples National Bank is an Equal Opportunity Employer.

Compensation details: 19.5-19.5 Hourly Wage