Head Soccer Coach

TOCA Football; Wixom (MI); On-site; USD 43,000 - 61,000; Full time

Job summary

TOCA Soccer is seeking a Head Soccer Coach to support the General Manager in delivering our dynamic TOCA Training program. You will foster a welcoming environment for players, parents and staff while driving program quality and growth across community partnerships.

The role emphasizes operational excellence, budget accountability and marketing collaboration to meet session targets and revenue goals in a fast-paced team setting.

Qualifications

• Experience leading soccer coaching programs and teams.
• Ability to manage budgets and meet revenue/target goals.
• Strong communication with parents, players and staff.

Responsibilities

• Partner with General Manager to uphold program budget and financial reports.
• Follow monthly business plan to achieve session targets.
• Use CSAT, NPS, referrals and reviews to retain and grow clients.
• Contribute to year-over-year and monthly growth of the program.
• Build relationships with parents, community organizations, and local soccer clubs.
• Increase leads, guest traffic, and drop-ins through partnerships.
• Assist in marketing strategies to attract participants.
• Update TOCA Training Whiteboard to track performance.
• Follow up with dropped clients to identify turnover trends.
• Participate in a plan to Win Back past clients.
• Commit to servicing minimum sessions weekly.
• Perform Baseline Session Data for effective conversion.
• Tailor TOCA training to players.

Skills

People leadership

Budget management

Sales enablement

Marketing collaboration

Customer relationship management

Job description

About TOCA Soccer:

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment
that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on
finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.

What makes a TOCA Teammate? We value an individual that seeks to...

• Play Hard
• Care Deeply
• Grow Together
• Strive for Excellence
• Create Awesome Experiences

Why You'll love being part of the TOCA Team:

You’ll have full access to our TOCA Treats, which includes (but is not limited to!):

• Competitive Pay and Comprehensive Benefits
• Generous PTO & Holidays
• Career Growth & Development
• Employee Assistance Program
• Active & Fit Membership
• Benefits Hub Discount Marketplace
• So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew!

Job Highlights:

Job Title: Head Soccer Coach

Location: Langley, B.C

Report To: General Manager

Hours Required: Full Time up to 35 hours per week, including afternoons, weekends and holidays

Position Overview:

We are seeking an experienced and dynamic Head Soccer Coach who will assist the General Manager with our TOCA Training experience ensuring its smooth operation and success. TOCA Training is a first of its kind, technology backed training program. Each time we introduce a new customer to TOCA Training, we dramatically change the trajectory of their performance. Our unique methodology focuses on repetition, and improving players’ technical and decision making abilities, driving results faster than any other soccer training available. TOCA Training is designed for players of all ages and abilities, and it has been used by professional players, youth academy teams, and individuals looking to improve their skills. A successful candidate in this role is passionate about soccer, can take ownership of their department by providing a welcoming and engaging environment for players, parents, and staff, embodies our core values, and thrives in a fast-paced people-filled setting.

Your Game Plan:

Community Partnership, Marketing & Sales Enablement (50%):

• Partner with the General Manager to uphold the program’s budget, including revenue, expenses, and financial reports.
• Follow the monthly business plan to achieve session, client, and financial targets.
• Utilize CSAT, NPS, Referrals, and Birdeye Reviews to retain and grow the existing client base.
• Contribute to positive YOY and month-over-month growth of the program.
• Build and maintain relationships with parents, community organizations, and local soccer clubs.
• Increase Leads, Guest Traffic, and Drop-Ins through community partnerships and cross-promotions.
• Assist in marketing strategies to attract participants to the program.
• Update TOCA Training Whiteboard to track month-to-date performance and forecast weekly program commitments.
• Follow up with dropped clients to identify any trends contributing to turnover.
• Participate in a specific plan to “Win Back” past clients from previous seasons.

Operational Excellence (25%):

• Commit to servicing a minimum of 5 Free Kick Off sessions and a minimum of 15 paid sessions weekly.
• Perform Baseline Session Data for effective conversion and long-term player development.
• Tailor TOCA