Head of Solutions Engineering, Ads

TikTok; San Jose (CA); On-site; USD 308,000 - 754,000; Full time

Job summary

TikTok is expanding its Solutions Engineering team to empower external clients and partners. As a Solutions Engineer, you will architect and build solutions, ensuring client success and aligning with business objectives across teams.

You will cultivate relationships with customers and partners’ technical staff, identify opportunities with sales, and collaborate with Ads product engineering to deliver new products and end-to-end solutions.

Qualifications

• Shipping production-quality code experience.
• Familiar with Python, Go, Java, or C/C++.
• Ability to communicate technical concepts to non-technical audiences.
• Ability to collaborate with internal and external stakeholders.
• Demonstrated knowledge of API and backend systems design.

Responsibilities

• Develop and manage relationships with customers' and partners' technical staff and drive joint engineering roadmaps.
• Work with sales partners to identify opportunities for advertisers' business goals.
• Build and ship new products and end-to-end customized solutions with Ads product engineering teams.
• Influence the product development roadmap to solve business challenges.

Skills

Production-quality code

Python

Go

Java

C/C++

Communication skills

Stakeholder collaboration

API design

Job description

We believe the services and community we've built can not only transform how people are inspired on the platform, but also transform how businesses from different industries, big or small, capture growth opportunities in this new era. TikTok is building out our Solutions Engineering team to help our external clients and partners to thrive on this journey. As a Solutions Engineer, you will not only have the opportunity to identify and solve challenges by architecting and building solutions but, more importantly, prioritize client success and work cross-functionally to help them reach their business objectives.

Responsibilities

• Develop and manage relationships with customers' and partners' technical staff, and manage and drive joint engineering roadmaps.
• Work with sales partners to identify business opportunities for advertisers' business goals.
• Build and ship new products as well as end-to-end customized solutions in collaboration with the Ads product engineering teams.
• Influence the roadmap of product development to solve business challenges.

Qualifications

Minimum Qualifications

• Extensive experience shipping production-quality code.
• Familiar with one or more general-purpose programming languages including but not limited to: Python, Go, Java, C/C++.
• Ability to effectively communicate technical concepts to non-technical audiences.
• Ability to collaborate with various-sized stakeholder groups internally and externally.
• Demonstrated knowledge of API and backend systems design.

Preferred Qualifications

• Experience with leading engineering projects as a tech lead.
• Experience in advertising technology working with large volume data analytics.

Job Information

The base salary range for this position in the selected city is $308000 - $754000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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