Head of Solution Consulting, Workforce

Socure; United States; On-site; USD 215,000 - 260,000; Full time

Job summary

Socure is seeking a Head of Workforce Solution Consulting to oversee their consulting team and strategy in the workforce vertical. This role involves managing a high-skilled team, collaborating with various departments, and ensuring the success of major accounts. Candidates should have at least 10 years of experience in consulting or product management, along with a Bachelor's degree in a relevant field. The position offers a competitive salary range of $215,000 - $260,000.

Qualifications

• 10+ years in consulting, solution design, or product management.
• Deep understanding of Workforce market challenges and regulations.
• Familiarity with risk management solutions and compliance frameworks.

Responsibilities

• Manage the vision and strategy for the Solution Consulting function.
• Supervise the team of Solution Consultants to improve performance.
• Define and oversee adoption of instrumentation and standards.

Skills

Client-facing communication skills

Problem-solving skills

Technical acumen

Consultative selling skills

Education

Bachelor’s degree in Business or related field

MBA or domain certifications

Tools

Data analytics tools

Job description

About Socure

Socure is building the identity trust infrastructure for the digital economy—verifying 100% of good identities in real time and stopping fraud before it starts.

Job Summary

Reporting to the Head of Solution Consulting, the Head of Workforce Solution Consulting is responsible for all new and existing business in our workforce vertical. The role manages a team of Solution Consultants who serve as the primary technical point‑of‑contact throughout the sales cycle and product implementation process. The leader is the subject matter expert for all Socure products. They ensure understanding of all Workforce accounts and successful growth, coordinate resources across functional areas, and work with senior employees to keep products at the forefront of the industry.

Location Requirements

We currently hire candidates located in one of our hubs: New York City, NY; Washington, DC; Seattle, WA; Miami, FL; San Francisco, CA.

Responsibilities

• Manage the vision and strategy for the Solution Consulting function for the Workforce Pod.
• Supervise a high‑skilled team of Solution Consultants to improve performance.
• Conduct effective After Action Reviews to instill learning habits.
• Define and oversee the adoption of instrumentation and standards across the team.
• Partner with Product, Engineering, Sales, and executive leadership to devise short‑ and long‑term strategies tied to customer implementation and ongoing technical needs.
• Structure the Workforce Pod team to support Socure’s sales and product goals and initiatives.
• Communicate effectively at all levels to ensure alignment.
• Provide purpose, motivation, and direction to team members.
• Partner with Socure leadership to recruit and retain top‑tier talent.
• Assist the team in supporting Socure’s largest, most strategic accounts.
• Own both the long‑term technical strategy and day‑to‑day operations, fostering innovation and implementing best practices.
• Design, implement, and maintain Solution Consulting playbooks to streamline operations and measure performance.
• Solve business problems by turning raw data into actionable insights.
• Proactively mitigate risk by identifying and controlling internal and external risk factors.

Qualifications

• Education: Bachelor’s degree in Business, Risk Management, Information Technology, or a related field. MBA or domain certifications are a plus.
• Experience: 10+ years in consulting, solution design, or product management within a similar field.
• Industry Knowledge: Deep understanding of challenges, regulations, and business models within the Workforce market.
• Technical Expertise: Familiarity with risk management solutions, compliance frameworks, and data analytics tools used within the industry.
• Management: Proven track record of building and leading teams to achieve outlined KPIs for solution consulting/engineering in Workforce markets.

Skills

• Strong client‑facing and communication skills, simplifying complex solutions for technical and non‑technical stakeholders.
• Ability to lead workshops, presentations, and client consultations.
• Strong problem‑solving skills with an innovative approach to solution design.
• Excellent consultative selling and client relationship management skills.
• Strong technical acumen and ability to communicate effectively with product and technical teams.
• Proven ability to influence cross‑functional teams and manage complex customer engagements.

Socure is an equal‑opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Compensation Range: $215,000 - $260,000