Head of Engineering (Remote)

M3 USA; United States; On-site; USD 200,000 - 260,000; Full time

Benefits offered by this job

Health and Dental Insurance

Life, Accident and Disability Coverage

Prescription Plan

Flexible Spending Account

401(k) Plan and Match

Paid Holidays and Vacation

Sick Days and Personal Day

Job summary

M3 USA is seeking an accomplished Technology Strategy and Transformation leader to guide multi-year modernization of PracticeMatch. You will align engineering with business strategy, drive platform migration, and champion AI-enabled engineering while maintaining system stability and compliance.

You will lead a growing engineering team, set coding standards, and collaborate with product, HR, and executive leadership to deliver scalable, secure software in a complex healthcare data environment.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent experience.
• 12+ years of progressive software engineering experience, including hands-on technical work.
• 5+ years of engineering leadership, including direct management of teams.
• Experience leading legacy modernization or platform migrations.
• SaaS, data, or platform product experience; healthcare tech or physician recruiting is a plus.
• Expert-level understanding of web application architecture.
• Strong knowledge of modern web technologies (React, REST APIs, cloud, containers).
• Experience designing and operating CI/CD pipelines, automated tests, and observability systems.
• Knowledge of application security, data privacy, and compliance in web products.
• Familiarity with agentic coding tools (Claude Code, Codex) and reliability practices.

Responsibilities

• Define and execute a multi-year technology roadmap modernizing PracticeMatch's legacy platform.
• Partner with product and business leadership to align engineering priorities with strategy and outcomes.
• Establish phased transformation while maintaining stability and customer commitments.
• Evaluate modern technologies to position PracticeMatch for long-term scalability.
• Champion responsible adoption of agentic AI across engineering lifecycle with proper review discipline.
• Lead and develop engineering teams; set standards for code quality, security, documentation, testing, and automation.
• Attract and retain engineering talent; build development plans for engineers at all levels.
• Conduct performance conversations and address issues in partnership with HR.
• Communicate architecture decisions and progress to senior leadership including CEO and CHRO.
• Collaborate on infrastructure standards across the organization.

Skills

Engineering leadership

Software engineering

Legacy modernization

Healthcare data experience

Web architecture

React/REST/Cloud/Containers

CI/CD/Observability

Security & compliance

Agentic coding tools

Talent development

Education

Bachelor's degree in CS/SE or equivalent

Tools

Claude Code

Codex

Job description

Company Description

M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.

About the Business Unit

PracticeMatch is the industry leader in providing practicing physician and resident/fellow data and services to in‑house physician staffing professionals and offers a continuum of services designed to provide a clear competitive hiring advantage to health organizations. As the physician recruiting industry evolves, PracticeMatch continues to innovate with new solutions for physician sourcing, developing sourcing solutions enhanced with the power of PracticeMatch databases. With an in‑house staff of experts, telemarketing, email marketing, and direct marketing, PracticeMatch offers healthcare sourcing solutions and customer service unsurpassed in the industry.

Job Description

Technology Strategy and Transformation

• Define and execute a multi‑year technology roadmap that systematically modernizes PracticeMatch's legacy platform, prioritizing migrations and rewrites based on business value, risk, and continuity.
• Partner with product and business leadership to align engineering priorities with PracticeMatch's competitive strategy and customer outcomes.
• Establish a pragmatic, phased approach to system transformation—maintaining product stability and customer commitments while executing toward a modern, maintainable architecture.
• Evaluate and recommend modern technology choices (languages, frameworks, cloud infrastructure, data platforms) that position PracticeMatch for long‑term scalability.
• Champion the responsible adoption of agentic AI across the engineering lifecycle—from planning, design, and development through testing, deployment, and production operations—ensuring engineers build the review discipline and repository context that make AI‑assisted work reliable.

Engineering Leadership and Team Development

• Lead, manage, and develop the PracticeMatch engineering team, including direct and indirect reports across software engineering and QA functions.
• Build and sustain a culture of engineering excellence: clear standards for code quality, security, documentation, peer review, and test automation.
• Attract, recruit, and retain strong engineering talent; build career paths and development plans that grow engineers at every level.
• Conduct regular performance conversations; provide direct, constructive feedback; and address performance issues promptly and fairly in partnership with HR.
• Foster psychological safety and a team environment where engineers can raise concerns, propose improvements, and learn from failure.

Engineering Execution and Delivery

• Own engineering delivery—ensuring that projects are scoped well, executed reliably, and completed to a standard of quality the team can stand behind.
• Maintain and improve the engineering systems—CI/CD pipelines, automated testing, deployment infrastructure, quality gates, and observability—that allow the team to ship confidently.
• Troubleshoot complex production incidents; drive root cause analysis and durable fixes.
• Implement and refine the repository context, conventions, and executable plans that support effective agentic coding with tools such as Claude Code and Codex.
• Identify engineering work that can move to AI‑assisted or automated workflows, keeping human review in place where it protects quality, accuracy, and compliance.

Cross‑Functional Partnership and Communication

• Serve as the primary technology partner to PracticeMatch's business and product leadership, translating technical considerations into business terms and business priorities into engineering plans.
• Collaborate with M3 USA's broader technology leadership and other business unit CTOs on shared infrastructure, platforms, and standards.
• Communicate architecture decisions, transformation progress, and engineering health clearly to senior leadership, including the M3 USA CEO and CHRO.
• Partner with HR on workforce planning, organizational design, compensation benchmarking, and talent strategy for the engineering team.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent experience.
• Active engagement with M3 USA's AI training and upskilling programs; demonstrated adoption of agentic coding tools.
• 12+ years of progressive software engineering experience, including significant time in a hands‑on technical role.
• 5+ years of engineering leadership experience, including direct management of engineering teams.
• Demonstrated experience leading legacy system modernization or technology platform migration efforts.
• Experience in a SaaS, data, or platform product environment; healthcare technology or physician recruiting industry experience a plus.
• Expert‑level understanding of web application architecture.
• Strong working knowledge of modern web technologies (React or equivalent front‑end frameworks, RESTful APIs, cloud infrastructure, containerization).
• Experience designing and operating CI/CD pipelines, automated test frameworks, and observability systems.
• Practical knowledge of application security, data privacy, and compliance requirements in web products.
• Working knowledge of agentic coding tools (Claude Code, Codex, or equivalents) and the techniques—repository context, quality gates, review discipline—that make them reliable in production engineering.
• Proven ability to recruit, manage, and develop engineering talent at multiple levels.
• Strong written and verbal communication; able to present technical information to executive, business, and engineering audiences.
• Familiarity with the physician recruiting or healthcare data domain is an advantage.

Benefits

• Health and Dental
• Life, Accident and Disability Insurance
• Prescription Plan
• Flexible Spending Account
• 401(k) Plan and Match
• Paid Holidays and Vacation
• Sick Days and Personal Day

M3 reserves the right to change this job description to meet the business needs of the organization.