Head of Revenue Operations

Lightspeed Commerce; United States; On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Flexible PTO

Remote work policies

Equity options

401k with match

Training opportunities

Health and wellness credit

Volunteer time off

MacBook purchase program

Enhanced parental leave

Job summary

Lightspeed is seeking a Head of Revenue Operations to lead global Revenue, Planning, Forecasting, and GTM tools and systems. You will partner with Sales, Marketing and Finance to shape strategy and drive performance across the organization.

The role requires 8+ years in Strategy/FP&A/GTM Ops with strong leadership and data‑driven decision making. A flexible, high‑growth environment offers equity, remote work options and a focus on performance.

Qualifications

• 8+ years in Strategy, FP&A, GTM Operations and people management.
• Experience in global SaaS sales environments and cross‑functional leadership.
• Strong data analytics and decision‑making能力 (English).

Responsibilities

• Oversee Revenue Operations, Planning, Forecasting, Sales commissions and GTM tools and systems.
• Collaborate with Sales, Marketing and Finance to shape GTM strategy and planning.
• Drive annual revenue operations planning cycles and align cross‑functional initiatives.
• Develop processes and technologies to support global revenue growth.
• Build and manage a diverse, high‑performing remote team.
• Influence executives and senior leaders to prioritize high‑impact initiatives.

Skills

Strategy leadership

FP&A

GTM operations

People management

Data-driven decisions

Cross-functional collaboration

Executive communication

English fluency

Education

MBA degree preferred

Job description

Hi there! Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Head of Revenue Operations to join our team. Reporting directly to the SVP Systems & Revenue Operations, this position will oversee the global functions of Revenue Operations, Planning, Forecasting, Sales commissions and regional sales operations and Go-To-Market tools and systems.

This role will collaborate directly with Sales, Marketing, and Finance teams to determine change to GTM strategy & planning, implement performance metrics and influence alignment of all revenue operations.

What you’ll be doing:

• Drive effective revenue opåerational management within the Go-To-Market function
• Manage revenue growth strategy and execution, operations, enablement and data analysis to support global Go-To-Market initiatives
• Ensure global alignment across sales functions
• Collaborate with leadership to drive annual revenue operations planning cycles and alignment across cross-functional businesses
• Develop and influence new processes and technologies that optimize the path for supporting the revenue growth of the businesses globally across all routes to market
• Develop and nurture cross-functional partnerships across the entire organization which impact overall growth
• Partner with leadership to identify strategic priorities and opportunities for the team, overseeing objectives and key results, and ensuring focus is on highest-impact initiatives
• Partner with relevant GTM Teams and Sales Strategy to leverage performance analytics, influence cross-functional revenue programs and escape relevant topics
• Build strong working relationships with executives and key leaders across GTM teams (e.g. product, engineering, marketing, information technology and finance) and influence the goals and priorities of stakeholders whose mission aligns with that of Revenue Operations
• Build, develop and manage a diverse team of high-performing managers: Build and maintain a world-class, inclusive, diverse, high-performing team by driving effective onboarding, on‑going training, retention with a strong remote culture

What you need to bring:

• 8+ years experience in Strategy, FP&A, GTM Operations and in a People Management role
• Experience in business, operational leadership roles in a global SaaS Sales environment
• Experience in crafting strategic vision, making data‑driven business decisions, including identifying gaps or business needs, and innovating and scaling solutions
• Extensive experience in a high‑impact strategic role in a fast‑growth global organisation
• MBA degree preferred
• AI transformation experience preferred within Rev Ops context
• Management experience and skills with proven experience influencing in a highly‑matrixed company
• Proven record of leading a diverse, high performing team across geographical regions and experience building high‑performing, inclusive teams
• Strong ability to interact and influence effectively with all C-level executives and senior leaders
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
• Ability to understand key performance indicators, both quantitative and qualitative in a compelling way
• Strong analytical background; prior experience in a strategic marketing role and/or strategy consulting would be helpful

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career‑defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your 401k. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities

Please note that we ask applicants to disclose any criminal convictions, and we conduct criminal record checks as part of our hiring process for this role.

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skillset, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the base salary for this position to be in the range of 180 000 to 250 000 USD, depending on the candidate’s location. Additionally, this role may be eligible for discretionary short‑term and long‑term incentives. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, 401K plan and match, paid parental leave top‑up, and paid time off.

Please note that this salary information is solely for candidates hired to perform work within the United States, and refers to the amount Lightspeed is willing to pay at the time of this posting, which may vary depending on the candidate’s actual location. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one‑stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual‑listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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