Head of Product Operations Austin, TX

Future Secure AI Pty; Austin (TX); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Flexible work environment

Competitive salary

State-of-the-art technology

Job summary

Future Secure AI Pty is seeking a Head of Product Operations to build the operating system across product, engineering, and architecture functions. In this senior leadership role, you will coordinate activities across multiple teams to enhance efficiency and productivity.

Key responsibilities include managing all aspects of product operations, directing specialist functions, and maintaining operational processes that support product development within a high-performance culture. If you have significant experience in B2B SaaS or AI environments, this may be the role for you.

Qualifications

• 7+ years in Product Operations or a comparable operating role.
• Proven experience managing a team and building functional capability.
• Experience in B2B SaaS, AI, or enterprise software environments.

Responsibilities

• Own prioritization cadence and product update rhythm.
• Manage a single intake process for product-related asks.
• Prepare concise update packs for leadership forums.

Skills

Stakeholder management

Product Operations

Communication

Decision documentation

Tools

Jira

Azure DevOps

Confluence

SharePoint

Job description

At Future Secure AI, we're building something genuinely new — and we're looking for people bold enough to build it with us. We work at the frontier of AI, tackling big, real‑world problems for global enterprises across multiple industries, armed with state‑of‑the‑art technology and a culture that prizes courage, rigor, and relentless curiosity. Our BRAVER values aren’t just words on a wall — they describe the kind of people we are and the standard we hold ourselves to every day. Our leadership team is entrepreneurial, experienced, and accessible, with an open‑door policy that means you’ll never be just a number here. We invest seriously in your growth because we know our success depends on yours. If you’re ready to work alongside some of the brightest minds in the industry, push into uncharted territory, and do work that genuinely matters, Future Secure AI is the place for you.

About the Role

Future Secure AI is looking for a Head of Product Operations to build the operating system across our product, engineering and architecture functions. Reporting to the Chief Product Officer, you will act as the coordination layer across all three platform functions, creating the visibility, cadence and decision discipline that allows the broader platform organization to operate as a coherent unit. You will directly manage four specialist functions: Product Analytics, Market Intelligence, Quality & Standards, and GTM Enablement. This is a senior leadership role — you are building and running a function, not operating as a senior individual contributor.

Responsibilities

• Own the weekly prioritization cadence and monthly product and platform update rhythm across Product, Engineering and Architecture, coordinating cross‑functional roadmap reviews with GTM, Delivery and executive stakeholders
• Build and own a single intake process for product‑related asks, ensuring requests are classified, routed and tracked across all relevant categories, with clear visibility of roadmap work, operational items, customer exceptions and executive trade‑off decisions
• Maintain the product decision log, tracking open trade‑offs, risks, dependencies and escalation points so decisions are visible, current and communicated to the right audiences
• Support Product and Engineering in maintaining a capacity‑backed roadmap view, surfacing engineering, delivery and customer dependencies that affect roadmap confidence
• Own product portal governance, ensuring GTM guidance, capability status, intake links and roadmap updates remain current and coordinated
• Prepare concise update packs for founders, EVPs and leadership forums, ensuring business priority, customer urgency, engineering capacity and delivery impact are visible in decision‑making
• Directly manage four specialist leads across Product Analytics, Market Intelligence, Quality & Standards and GTM Enablement, setting direction, hiring, developing and holding the team to a high standard of output
• Represent the Product Ops function in cross‑functional leadership forums across Product, Engineering and Architecture

Minimum Qualifications

• 7+ years in Product Operations, Product Management, Strategy & Operations, Chief of Staff, Program Operations or a comparable operating role
• Proven people management experience, with a track record of directly managing a team and building function capability over time
• Experience working in complex B2B SaaS, platform, cloud, AI, infrastructure or enterprise software environments
• Demonstrated ability to build and run operating cadences across product and engineering organizations
• Strong stakeholder management experience across Product, Engineering, GTM, Delivery and executive teams
• Excellent written communication and decision‑documentation skills
• Able to create structure without adding unnecessary process or bureaucracy

Preferred Qualifications

• Experience standing up intake, prioritization or roadmap governance processes from scratch
• Familiarity with developer platforms, AI platforms, enterprise SaaS or workflow and orchestration products
• Experience working in high‑growth scale‑up environments with changing priorities and high ambiguity
• Familiarity with product portals, road‑mapping tools, Jira, Azure DevOps, Confluence, SharePoint or similar

Benefits

• A high‑performance culture
• State‑of‑the‑art technology
• Experience world‑class leadership
• Scale of impact and purpose
• A competitive salary and a huge growth trajectory
• Work with the best in the industry
• Flexible work environment
• Diversity and creativity

As set forth in Future Secure AI’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.