Head of Product, Data Platform

Arcadia; United States; Remote; USD 176,000 - 316,000; Full time

Benefits offered by this job

Remote-first culture (US)

Flexible PTO

Company holidays (17)

Sick leave (10 days)

Bereavement leave (up to 4 weeks)

Volunteer days off (2)

Professional development days off (2)

Parental leave (12 weeks)

Flex time (weekly)

Health benefits (80-95% employer cost)

Job summary

Arcadia is seeking a Senior Director of Product Management to lead the Utility Data Platform Product organization, owning strategy and roadmap for Plug, UDS, and data pipelines powering enterprise data delivery.

You will manage senior PMs, align with engineering leaders, and drive multi-year migration and feature initiatives that matter to enterprise customers. The role blends deep API design with strategic planning and executive storytelling.

Qualifications

• 10+ years in product management, with at least 3 years leading a team of PMs.
• Deep experience owning data platform products at enterprise scale.
• Proven ability to run complex migration programs with live customers.
• Strong API and data-model fluency with engineers.
• Experience with modern data tooling (Snowflake, DBT).
• Track record managing PM teams in onsite + offshore model.
• Experience with enterprise customers and escalations.
• Bias for shipping and AI-native product management.

Responsibilities

• Own the full product strategy and roadmap for Plug, Arcadia’s enterprise SaaS platform for utility data acquisition, credential management, and bill delivery.
• Collaborate with customers, commercial team, and executive leadership to grow the product suite and drive revenue.
• Set the overall vision for your product line and build business cases for investment in data products.
• Balance needs of diverse users including businesses, software companies, and internal teams.
• Manage and develop a team of Senior Product Managers across Plug, UDS, Acquisition, and Extraction.
• Partner with Director of Engineering and offshore teams to maintain a healthy, prioritized roadmap and ensure on-time delivery.
• Translate customer escalations into product decisions and roadmap commitments.

Skills

Enterprise SaaS

PM leadership

API design

Data pipelines

Data quality

Migration programs

Snowflake

DBT

AI-native product management

Education

MBA or equivalent

Tools

Snowflake

DBT

Job description

Who We Are

Arcadia is the energy intelligence platform for businesses. We replace fragmented tools and manual workflows with one platform to pay utility bills, buy energy, and advance sustainability — across every location, at enterprise scale.

Trusted by Fortune 2000 companies, Arcadia combines unified data, AI-powered analytics, and expert advisory to help enterprise teams save money, mitigate risk, and cut carbon.

We deliver this through three comprehensive solutions:

• Utility Bill Management: Automating the entire utility bill lifecycle — from data capture and validation to payment processing and auditing.
• Energy Procurement Advisory: Bringing together comprehensive data, AI-powered analytics, market expertise, and a strong partner network to make sophisticated procurement options accessible to all. .
• Sustainability Reporting — Verified emissions data with seamless integration into leading sustainability platforms.

Tackling the world's most complex energy challenges requires diverse thinking. We're building teams of people from different backgrounds, industries, and disciplines — united by a belief that energy management should be simple, intelligent, and a genuine driver of business value.

What we’re looking for:

We’re looking for a Senior Director of Product Management to lead Arcadia’s Utility Data Platform Product organization — owning the full product strategy and roadmap for Plug (our enterprise Utility Cloud platform), UDS (Utility Data Service), and the data acquisition and processing pipelines that power both.

This is a player-coach role at the heart of Arcadia’s platform. You’ll manage a team of senior product managers, set the product direction for some of our most critical and revenue-generating products, and work hand-in-hand with engineering leadership to ship things that matter to enterprise customers. The person in this role has to be as comfortable going deep on a complex API design question as they are presenting a multi-year migration roadmap to an executive.

The products are live, the customers are real, and the stakes are high. We need someone who can take ownership quickly, stabilize what’s in flight, and raise the ceiling on what we build next.

What You’ll Do

• Own the full product strategy and roadmap for Plug, Arcadia’s enterprise SaaS platform for utility data acquisition, credential management, and bill delivery.
• You will work with our customers, the commercial team, and our executive leadership to identify and evaluate opportunities to grow the product suite and develop new features to drive customer satisfaction and revenue
• Set the overall vision for your product line and build out business cases for product investment in building out new data products through ownership of quarterly roadmap planning, squad structure design, and coordination across the pillar.
• You will balance and champion the needs of the diverse set of users who interact with the Arcadia products: businesses, software companies, independent service providers, and internal Arcadia employees.
• Manage and develop a team of Senior Product Managers across Plug, UDS, Acquisition, and Extraction.
• Partner tightly with your engineering counterpart (Director of Engineering) and India engineering leadership to maintain a healthy, prioritized roadmap and deliver against it. Elevate blockers early and ensure on time delivery of scoped features
• Represent the Data Products team to commercial, customer success, and executive stakeholders translating customer escalations into product decisions and roadmap commitments into things Customer Success can actually communicate.

What will help you succeed:

Must-Haves

• 10+ years in product management, with at least 3 years leading a team of PMs in an enterprise SaaS environment.
• Deep experience owning data platform products: API-first, pipeline-based, or data delivery products at enterprise scale. You’ve lived through the complexity of data quality, delivery reliability, and customer migrations.
• Proven ability to run complex, multi-stakeholder migration programs: you know how to sequence, communicate, and execute a product transition that affects live customers and real revenue.
• Strong technical foundation: you can read an API spec, speak fluently with engineers about data models and pipeline architecture, and make informed tradeoffs without needing things translated for you. Familiarity with modern data tooling (Snowflake, DBT, etc.) is a plus.
• Track record of building and managing high-performance PM teams in a fast-paced, onsite + offshore operating model.
• Experience working with enterprise customers directly: you’ve been in the room for difficult escalations and you know how to hold the line on product decisions while keeping the relationship intact.
• A bias for shipping. You’re not seeking perfection; you’re relentless about progress and prioritize the 95% of use cases of the 5% edge cases.
• At the forefront of AI-native product management.

Nice-to-Haves

• Experience in the utility, energy, or climate tech space — or adjacent industries like fintech or insurance where regulatory complexity and data reliability are table stakes.
• Experience managing product through a merger or acquisition, including roadmap integration and customer communication.
• Familiarity with AI/ML-driven data extraction, automation, or classification products.
• Experience in developer platform product management — you understand what makes a great API, what enterprise customers need to build on top of a platform, and how to balance internal tooling with external-facing features.
• MBA or equivalent experience in strategy, consulting, or business operations.

Benefits:

• "Remote first" culture - work anywhere in the US as long as you have a reliable internet connection
• Flexible PTO - no accrued hours and no limit on the number of vacation days employees can take each year
• 17 annual company-wide holidays including a week long "summer break"
• 10 days sick leave
• Up to 4 weeks bereavement leave
• 2 volunteer days off
• 2 professional development days off
• 12 weeks paid parental leave for all parents
• Weekly "flex time" - no internal meetings on Tuesdays and Friday afternoons
• 80-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents

Eliminating carbon footprints, eliminating carbon copies.

Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing [e-mail] prior to completing your application.

Target Annual Compensation Range for this role will be $176,250 to $315,781. There will also be a competitive benefits. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate. Please note that we are unable to offer visa sponsorship for this position at this time.

Automated Screening Technology:

To ensure a fair and timely review of the high volume of applications we receive, Arcadia may utilize AI-assisted technologies to help our team identify candidates who best meet the qualification criteria for this role (based on skills, experience, and education).

Please Note: Automated tools provide recommendations based on your resume content and application questions. While we may use automated screening for basic eligibility (e.g., visa status, location), employment decisions regarding qualifications are not made solely by AI without human oversight.

Data Privacy & California Residents:

You voluntarily provide personal information (such as your resume, contact details, and assessment responses) when submitting an application. We may use this to evaluate your candidacy and derive inferences from this data to match your profile with open roles. For California Residents: This collection is consistent with the CCPA. You have the right to request access to or deletion of your data by contacting [e-mail]

Thank you