Head of Product, Alexa Connections

Amazon Inc.; Pittsburgh (Allegheny County); Hybrid; USD 228,000 - 308,000; Full time

Benefits offered by this job

RSUs

Health insurance

Parental leave

Job summary

Amazon.com Services LLC is seeking a senior product leader for Alexa Connections to define a bold, multi-year strategy for AI-driven communication experiences across devices and modalities.

You will lead cross-functional teams including engineering, ML/AI, design, and GTM to deliver scalable primitives, drive adoption and revenue, and ensure customer trust.

Qualifications

• 6+ years of team management experience.
• Bachelor's degree.
• Experience owning/driving roadmap strategy and definition.
• Experience with feature delivery and tradeoffs of a product.

Responsibilities

• Define and evangelize a bold, multi-year product strategy for AI-driven communication experiences.
• Create extensible primitives and experiences that span devices, surfaces, and modalities.
• Own adoption, engagement, revenue growth, and long-term ecosystem value.
• Lead cross-functional teams across engineering, science (ML/AI), design, and go-to-market.
• Balance innovation, technical investment, latency, privacy, and customer trust.
• Hire, mentor, and scale a world-class team of Technical Product Managers.
• Influence senior leadership and align stakeholders with clear, compelling communication.

Skills

Product leadership

Roadmap strategy

Cross-functional leadership

Customer obsession

Education

Bachelor's degree

Tools

Distributed Systems

Real-time communications

AI/ML-powered products

Job description

Job ID: 10519719 | Amazon.com Services LLC

Build the Future of Personal Communication with Alexa+
Come define what it means for AI to communicate on behalf of humans.
With over 600 million Alexa-enabled devices in customers’ homes, Amazon is entering a new era—where advances in generative AI are transforming Alexa from a reactive assistant into a proactive, deeply personal communications partner. Alexa+ represents a step-change in how people connect: with each other, their communities, and the digital world.
At Alexa Connections, our mission is to build the most trusted AI communication layer in the world—one that helps customers get things done effortlessly while creating meaningful, human moments at scale.
We own end-to-end communication experiences across:
Household connection (Announcements, Drop-In)
Global communication (Video & voice calling, messaging, email, sharing)
AI-powered productivity (calendar/task extraction, intelligent summarization, proactive assistance)
We are also pioneering real-time, multimodal AI primitives that power experiences across the Amazon ecosystem—spanning Alexa, Fire TV, Ring, and beyond. Generative AI is not a feature here—it is foundational to how we build, ship, and scale.
Who You Are

Who You Are

• A product leader with deep experience in communications, messaging, or conversational platforms (e.g., chat, voice, collaboration tools, or social products)
• Proven track record of owning 0→1 and 1→N product evolution at scale
• Strong technical fluency in distributed systems, real-time communications, and/or AI/ML-powered products
• Exceptional at navigating ambiguity and driving clarity across large, complex organizations
• Known for customer obsession, high judgment, and crisp executive communication
• Passionate about building products that are not just useful—and delightful, trusted, and human-centered

Key job responsibilities

• Own the vision: Define and evangelize a bold, multi-year product strategy for AI-driven communication experiences
• Build at platform scale: Create extensible primitives and experiences that span devices, surfaces, and modalities
• Deliver business impact: Own adoption, engagement, revenue growth, and long-term ecosystem value
• Drive complex execution: Lead cross-functional teams across engineering, science (ML/AI), design, and go-to-market
• Make high-stakes tradeoffs: Balance innovation, technical investment, latency, privacy, and customer trust
• Raise the bar on talent: Hire, mentor, and scale a world-class team of Technical Product Managers
• Shape the narrative: Influence senior leadership and align stakeholders with clear, compelling communication

About the team

Alexa Connections is a highly distributed team across six Amazon approved sites. We have industry experts in real time communications, computer vision, media processing, consumer facing UX. We imbibe Amazon's Leadership Principles, hold each other accountable and have lots of fun while building a product billions of our users love. You will constantly help us foster a culture where everyone can do their best work.

Basic Qualifications

• 6+ years of team management experience
• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product

Preferred Qualifications

• Experience delivering consumer software products and services in a high growth environment
• Experience building and scaling communications/messaging products.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CA, Sunnyvale - 227,600.00 - 307,900.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.