Head of P2P Growth & Partnerships

OKX; United States; Remote; USD 140,000 - 230,000; Full time

Job summary

OKX in the United States seeks a senior Growth & Partnerships leader to own the P2P liquidity provider program, drive marketplace depth, and ensure partner satisfaction at scale. You will oversee tiering, account management, and retention strategies while leading data-driven growth funnels and analyses to inform decisions.

Collaboration with risk teams will help improve marketplace health. The role requires multi-market experience, strong client management, and fluent English; Mandarin is a plus

Qualifications

• 7+ years in growth, account management or relationship management for high-value users or clients, including team leadership.
• Proven experience managing high-volume client or partner relationships and improving partner engagement and service quality.
• Strong data and funnel fluency: owns metrics, runs analysis, and steers decisions from data.
• Backgrounds in payments, remittance or fintech are especially relevant; crypto or digital-currency experience is a plus.

Responsibilities

• Own the P2P liquidity provider programme: monitor marketplace depth and coverage, and improve partner satisfaction and retention.
• Manage the liquidity-provider programme, tiering frameworks, account management and retention strategies.
• Lead the growth strategy and retention funnel with data: build and read funnels, produce recurring analysis, and turn it into decisions.
• Contribute to user quality and marketplace health, partnering with the user risk team on high-risk user profiling and dispute reduction.

Skills

Growth management

Account management

Relationship management

Team leadership

Data analysis

Funnel analysis

Multi-market experience

Job description

OKX in the United States seeks a senior Growth & Partnerships leader to own the P2P liquidity provider program, drive marketplace depth, and ensure partner satisfaction at scale. You will oversee tiering, account management, and retention strategies while leading data-driven growth funnels and analyses to inform decisions.

Collaboration with risk teams will help improve marketplace health. The role requires multi-market experience, strong client management, and fluent English; Mandarin is a plus