Head of Operations: Service Excellence & Team Leadership

Domino's Pizza; Lynchburg (VA); On-site; USD 34,000 - 48,000; Full time

Job summary

Domino's Pizza is hiring for a shift leader who drives daily operations, enforces policies, and ensures guest satisfaction. You will manage crew tasks, monitor cash and inventory, and uphold Domino's standards during your shift.

The role emphasizes leadership, accountability, and strong customer service, with responsibilities spanning training, scheduling, and smooth operation of a busy store environment.

Responsibilities

• You will be responsible for everything that happens during your shift.
• This includes all cost controls, inventory, cash control, and customer relations.
• Set an example and follow all policy and procedures 100% of the time and expect your crew to do the same.

Job description

Domino's Pizza is hiring for a shift leader who drives daily operations, enforces policies, and ensures guest satisfaction. You will manage crew tasks, monitor cash and inventory, and uphold Domino's standards during your shift.

The role emphasizes leadership, accountability, and strong customer service, with responsibilities spanning training, scheduling, and smooth operation of a busy store environment.