Head of Operations & Guest Experience

Domino's Pizza; Amherst (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Domino's Pizza in Amherst, VA is seeking an enthusiastic shift supervisor ready to lead a team and uphold company standards. You will oversee all activities during your shift, manage cost controls, inventory, cash handling, and customer relations while ensuring excellent service.

You will model the policy and procedures, train new staff, create schedules, and maintain a clean, efficient operation that delivers great customer experiences at every interaction.

Responsibilities

• You will be responsible for everything that happens during your shift.
• This includes all cost controls, inventory, cash control, and customer relations.
• Set an example and follow all policy and procedures 100% of the time and expect your crew to do the same.
• Operate all equipment.
• Stock Ingredients.
• Prepare Product.
• Receive and Process Phone Orders.
• Take inventory.
• Complete Paperwork.
• Clean Equipment and Facility Daily.
• Training and Orientation.
• Creating Schedules.
• Staffing.
• Paperwork.
• Cost Control.
• Cash Control.
• Food Management.
• Perfect Image.
• Great Customer Service.

Skills

Communication Skills

Cash Control

Cost Control

Food Management

Staffing

Job description

Domino's Pizza in Amherst, VA is seeking an enthusiastic shift supervisor ready to lead a team and uphold company standards. You will oversee all activities during your shift, manage cost controls, inventory, cash handling, and customer relations while ensuring excellent service.

You will model the policy and procedures, train new staff, create schedules, and maintain a clean, efficient operation that delivers great customer experiences at every interaction.