Head of MPS Sales, Small Business Relationship Banker Channel

U.S. Bank; Chicago (IL); Sur place; USD 197 000 - 241 000; Plein temps

Avantages offerts par ce poste

Healthcare

Retirement plan

Paid vacation

11 paid holidays

Adoption assistance

Parental leave

Disability insurance

Sick leave

Résumé du poste

U.S. Bank is seeking a Head of SBRB Channel to lead a national sales organization responsible for merchant referrals and activations within the Small Business Relationship Banker channel, across U.S.

Bank Consumer & Business Banking, focusing on the $500K–$5M annual processing volume segment. The role drives strategy and execution for referral and revenue performance, leading a field-based team of about 70 FTE, and collaborates with bank leadership to align across product, sales, and support

Qualifications

• 10+ years of business development experience in positions of increasing responsibility; financial industry preferred; global experience preferred.
• 7+ years of management/leadership experience, ideally as a leader of leaders.
• Advanced knowledge of the payments industry, including the markets and footprint in which the business operates.
• Strong expertise in sales pipeline management, prospecting strategies, and associated tools and methodologies.
• Demonstrated strategic thinking, leadership capability, and management effectiveness.
• Excellent organizational and analytical skills, with the ability to drive data-driven decision making.
• Proven ability to collaborate effectively and manage complex stakeholder relationships across a matrixed organization.
• Exceptional verbal and written communication skills, with experience delivering executive-level presentations.

Responsabilités

• Develop and execute strategic business plans to drive prospecting, recruitment, and activation of small business clients with existing U.S. Bank branch relationships.
• Lead and execute initiatives to drive banker education and awareness of merchant solutions, building sustained momentum and engagement across the channel.
• Partner with Marketing to design targeted offers and incentive programs to drive activation within the SBRB back book.
• Build and strengthen cross-functional partnerships with CBB, Product, and Card teams to design and launch strategies that deepen client relationships.
• Establish and lead a high-performance sales culture within the CBB merchant sales team, including development of effective goals, incentives, and performance standards.
• Manage the intake and prioritization of requests to Elavon Product, ensuring the team remains competitive with clear, differentiated value propositions in market.
• Oversee planning, direction, and coordination of budgets in alignment with organizational objectives.
• Serve as a member of the CBB Merchant Revenue Leadership Team, contributing to overall strategy development and business management.

Connaissances

Business development

Leadership

Payments industry knowledge

Sales pipeline management

Strategic thinking

Data-driven decision making

Cross-functional collaboration

Executive communication

Formation

Business degree

MBA

Description du poste

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often, that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Summary

The Head of SBRB Channel is a national sales leadership role responsible for driving merchant referrals and activations within the Small Business Relationship Banker (SBRB) channel across U.S. Bank Consumer & Business Banking (CBB), and deepening client relationships across the bank. This role focuses on the $500K–$5M annual processing volume segment and serves as the primary liaison to the Head of SBRB and CBB Regional leaders.

This leader owns the strategy and execution of referral and revenue performance for the channel, leading a field-based sales organization of approximately 70 FTE, including Sellers and Directors. The role is accountable for delivering growth, strengthening partnerships, and ensuring alignment across bank, product, sales and support teams.

Key Responsibilities

• Develop and execute strategic business plans to drive prospecting, recruitment, and activation of small business clients with existing U.S. Bank branch relationships
• Lead and execute initiatives to drive banker education and awareness of merchant solutions, building sustained momentum and engagement across the channel
• Partner with Marketing to design targeted offers and incentive programs to drive activation within the SBRB back book
• Build and strengthen cross-functional partnerships with CBB, Product, and Card teams to design and launch strategies that deepen client relationships
• Establish and lead a high-performance sales culture within the CBB merchant sales team, including development of effective goals, incentives, and performance standards
• Manage the intake and prioritization of requests to Elavon Product, ensuring the team remains competitive with clear, differentiated value propositions in market
• Oversee planning, direction, and coordination of budgets in alignment with organizational objectives
• Serve as a member of the CBB Merchant Revenue Leadership Team, contributing to overall strategy development and business management

Key Qualifications

• 10+ years of well-rounded business development experience in positions of increasing responsibility; financial industry preferred; global experience preferred.
• 7+ years of management/leadership experience, ideally as a leader of leaders.
• Advanced knowledge of the payments industry, including the markets and footprint in which the business operates
• Strong expertise in sales pipeline management, prospecting strategies, and associated tools and methodologies
• Demonstrated strategic thinking, leadership capability, and management effectiveness
• Excellent organizational and analytical skills, with the ability to drive data-driven decision making
• Proven ability to collaborate effectively and manage complex stakeholder relationships across a matrixed organization
• Exceptional verbal and written communication skills, with experience delivering executive-level presentations

Education

• Degree in Business, or related field.
• MBA, or advanced degree strongly preferred.

Location and travel (HR to provide the language for this section)

• This is a Hub-based position in one of our Hub locations in the U.S
• Travel is required and will be determined based on business line and client needs

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $197,100.00 - 240,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.