Head of Marketing Operations & Growth

Sendbird; San Mateo (CA); Hybrid; USD 200,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

20 days PTO, 13 holidays, 7 sick days,

Be Your Best Self $3,500

Parental leave

401(k) with auto-enrollment

HSA & FSA options

Life & disability coverage

Job summary

Sendbird is seeking a Head of Marketing Operations to lead and scale our MOps function in the San Mateo area. You will own the systems, processes, and analytics powering the lead-to-cash cycle and report to the Head of Revenue Operations.

This executive role manages an external MOps agency and drives strategic vendor relationships. You bring 9+ years in Marketing Operations at B2B AI/SaaS firms, strong experience with Marketo, Salesforce, and data-driven campaigns, and the ability to align

Qualifications

• 9+ years in Marketing Operations.
• 9+ years in B2B AI and/or B2B SaaS Growth companies with Enterprise‑level SLG motions.
• Experience with scaling a Series C or later company, and/or with growing a $50 to 100+ million ARR company.
• Understanding of the full B2B marketing and sales lifecycle and best practices.
• Deep domain expertise in building and optimizing marketing automation platforms (Marketo, Bizible, Salesforce, Zoominfo/Clay, LeanData, RingLead, G2, Paid Media).
• Bachelor’s Degree.

Responsibilities

• Lead our Marketing Operations efforts and partner with the Head of Demand Generation and Marketing stakeholders.
• Manage our external MOps agency that executes Campaign Operations.
• Own the Marketing technology stack across various solutions and manage integrations.
• Balance short‑term fixes with scalable long‑term solutions.
• Work with global marketing and sales teams to design and execute campaigns.
• Monitor email deliverability, list hygiene, and data quality; handle tagging and attribution.

Skills

Marketing Operations leadership

Stakeholder alignment

Data-driven mindset

Marketing automation platforms

Communication skills

Vendor negotiations

Education

Bachelor's Degree

Tools

Marketo

Bizible

Salesforce

Zoominfo

LeanData

RingLead

G2

Google Ads

LinkedIn Ads

Job description

Sendbird is seeking a Head of Marketing Operations to lead and scale our MOps function in the San Mateo area. You will own the systems, processes, and analytics powering the lead-to-cash cycle and report to the Head of Revenue Operations.

This executive role manages an external MOps agency and drives strategic vendor relationships. You bring 9+ years in Marketing Operations at B2B AI/SaaS firms, strong experience with Marketo, Salesforce, and data-driven campaigns, and the ability to align