Head of Learning

Robert Walters; New York (NY); Remote; USD 145,000 - 165,000; Full time

Job summary

An innovative technology company is on the lookout for a Head of Learning to spearhead educational enablement systems. This pivotal role involves leading a dynamic team to create engaging content and certification programs, while fostering a culture of collaboration and data-driven insights. The ideal candidate will have a strong background in educational content development, particularly within a fast-growing SaaS environment. With a focus on user empowerment and community building, this position offers the opportunity to make a significant impact on client success through transformative learning solutions. Join a vibrant team dedicated to driving educational excellence and innovation.

Benefits

Unlimited PTO

Affordable insurance with $0 deductible

401k retirement with automatic contributions

Dependent care pre-tax benefit account

Professional development opportunities

In-home snack allowance

Cellphone/internet credits

Equipment and structured onboarding

Paid volunteer time

Fully remote work environment

Qualifications

• 5+ years of experience in educational content development and delivery.
• Proven experience leading teams and delivering high-impact learning programs.

Responsibilities

• Lead and manage a team of educational content producers and trainers.
• Develop a comprehensive learning strategy to empower platform users.

Skills

Team Leadership

Project Management

Communication Skills

Analytical Skills

Education

Bachelor's Degree in Instructional Design

Advanced Degree (preferred)

Tools

Camtasia

Adobe Premiere

Articulate 360

Job description

Head of Learning (WN13B3-786CBC50) New York, New York

Salary: USD145000 - USD165000 per annum

A rapidly growing technology company is seeking a Head of Learning to lead and manage dynamic educational enablement systems, including a Help Center, certification programs, instructional videos, webinars, learning management systems, onboarding, and in-person training. The ideal candidate will bring creativity and experience in transforming educational content into value-driving resources with high learner engagement.

Responsibilities

1. Team Leadership and Management
   Lead and manage a team of educational content producers, instructional designers, and trainers.
   Foster a collaborative, innovative, and data-driven culture within the team.
   Oversee the creation, curation, and maintenance of educational content.
2. User Enablement Strategy
   Develop and execute a comprehensive learning strategy to empower platform users, focusing on self-service capabilities.
   Build a scalable educational ecosystem tailored to key customer personas and user journey stages.
   Leverage AI and automation to enhance user education and scalability.
3. Certification Programs and Monetization
   Lead the design, launch, and management of certification programs.
   Implement monetization strategies for certifications and educational programs.
   Build recurring engagement through a certification platform offering high-value services.
4. Community Building & Client Engagement
   Develop and nurture a client community focused on knowledge sharing and peer learning.
   Design programs to encourage user interaction and participation in events.
5. Data-Driven Insights and User Advocacy
   Monitor key engagement metrics and assess the impact of educational initiatives.
   Advocate for improvements based on user behavior and feedback.
6. Long-Term EDU Partnership Strategy
   Expand and nurture partnerships with educational institutions.
   Drive the evolution of the EDU program into a sales referral engine.

Qualifications

1. 5+ years of experience in educational content development and delivery.
2. Preferable experience in building learning programs within a fast-growing SaaS environment.
3. Bachelor's Degree in Instructional Design, Learning Development, or equivalent experience (advanced degree preferred).
4. Proven experience leading teams and delivering high-impact learning programs.
5. Knowledge of video editing and e-learning authoring tools (e.g., Camtasia, Adobe Premiere, Articulate 360).
6. Strong project management and time management skills.
7. Excellent communication skills to influence and inspire others.
8. Analytical skills to assess and make data-driven decisions.
9. Ability to travel as required for client relationship building.

What We Offer

• Unlimited PTO with a recommended minimum
• Affordable insurance with $0 deductible plans
• 401k retirement with automatic company contributions
• Dependent care pre-tax benefit account
• Professional development opportunities
• In-home snack allowance
• Cellphone/internet credits
• Equipment and structured onboarding
• Paid volunteer time
• Fully remote work environment with flexibility

Join a vibrant and innovative team, dedicated to creating educational solutions that empower clients and drive success.