Head of IT Third-Party Management & Procurement

Capital.com; United States; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Generous leave

Remote work flexibility

Health and pension benefits

Employee referral program

Volunteer days

Job summary

Capital.com seeks a leader to own IT third-party management and procurement, delivering against the VP of IT Operations' strategy. You will own the full lifecycle—search, onboarding, relationships, and offboarding—and manage hardware, software and IT services purchases.

In a regulated setting (FCA, CySEC and others), you will design repeatable processes, implement controls, and use automation/AI to front-load checks, enabling fast business enablement.

Qualifications

• Experience leading vendor or third-party management in a regulated organisation.
• Proven ability to deliver against strategy and roadmap while using your judgment.
• Ability to build processes from scratch: document procedures and visualise workflows.
• Experience running the full vendor lifecycle and IT procurement (sourcing, negotiation, contracts, renewals, offboarding).
• Strong negotiation and stakeholder skills across business, engineering and control functions.

Responsibilities

• Lead IT third-party management and procurement end-to-end.
• Own onboarding, relationship management and offboarding.
• Manage procurement of hardware, software and IT services.
• Design processes, document procedures, visualise workflows and roll out with training.
• Partner with Legal, Security, Compliance on vendor risk and SLAs.
• Meet regulatory and audit obligations by design.

Skills

Vendor management

Procurement leadership

Regulated environment experience

Contract negotiation

Process design & rollout

Stakeholder management

Team leadership

Tools

Jira

Job description

This role leads IT third-party management and procurement at Capital.com, delivering it against the strategy and priorities set by the VP of IT Operations. You own the full third-party lifecycle (search, onboarding, relationship management and offboarding) and the procurement of hardware, software and IT services, and you make the function the single, front-loaded entry point for buying: fast for the business, controlled for the company. You turn ad hoc, reactive vendor work into defined, repeatable processes that partner teams can rely on, with controls scoped to each vendor's risk. Working in a regulated group (FCA, CySEC and others), you keep third-party risk and spend under control while the business moves at speed, and you lead the IT Procurement team.

What You Will Do:

Lead IT third-party management and procurement and deliver it against the strategy and priorities set by the VP of IT Operations. Own and run the third-party lifecycle end to end: search, onboarding, relationship management and offboarding, as defined, repeatable processes. Own procurement of hardware, software and IT services, from sourcing and negotiation through purchase and renewal, as a single front-loaded entry point. Scope controls to vendor risk through triage and tiering: first-pass assessment runs in the team, with Legal, Security, Compliance and IT Compliance confirming under agreed SLAs. Design processes from scratch: document procedures, visualise workflows, then roll them out with training, feedback and iteration until they actually work. Use process automation and AI to front-load checks and cut manual effort across the lifecycle. Partner with Asset Management and FinOps so vendor, contract, spend and asset data stay one non-duplicated source of truth. Give Finance and Treasury forward visibility of spend and payments: what, when, how much, which entity, which method. Meet third-party regulatory and audit obligations by design (DORA register of information and similar), so reports are extracted, not assembled by hand. Line-manage and develop the IT Procurement team; set direction, priorities and quality bars.

Who You Will Work With:

Asset Management and FinOps specialists: vendor, contract, spend and asset data as one shared source. IT Infrastructure and IT Service Desk: requirements, deployment and support of purchased solutions. Legal and Finance (budgeting and accounting): contracts, budget gates, payments and cost. Compliance and IT Compliance: third-party risk framework, second-line confirmation and regulatory obligations.

What You Bring:

Experience leading vendor or third-party management and procurement in a regulated organisation (FCA, CySEC or similar); regulated experience is essential. A track record of delivering against an agreed strategy and roadmap while bringing your own judgment to reach the outcome. Proven ability to build processes from scratch: documenting procedures and visualising workflows. Strong process rollout skills: you train people, gather feedback and iterate until the process works in practice, not just on paper. Experience running the full vendor lifecycle and IT procurement (sourcing, negotiation, contracts, renewals, offboarding). Comfort scoping controls to risk and working with Legal, Security and Compliance as defined interfaces. People leadership: you lead a procurement team, set standards and develop people. Excellent negotiation and stakeholder skills across business, engineering and control functions.

Nice to Have:

DORA knowledge and experience with a register of information. Process automation, and active use of AI to speed assessment and administration. Jira workflow at user level (no admin required). Familiarity with third-party risk frameworks, outsourcing requirements, ISO 27001 or SOC 2. Fintech, brokerage or banking experience.

What you will get in return:

• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you, because your life outside of work matters just as much as your time on the clock.
• #LI-Hybrid Annual Performance Bonus: Your hard work doesn't go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply).
• Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
• Be a key player at the forefront of the digital assets movement, propelling your career to new heights!
• Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.
• Work alongside one of the most brilliant teams in the industry.