Head of Information Technology — Insurance & Investments

thehivecareers.co; San Juan (PR); On-site; USD 120,000 - 180,000; Full time

Job summary

Thehivecareers.co seeks a Head of Information Technology to lead the organization’s IT function, aligning strategy with business goals and ensuring secure, resilient infrastructure and data systems across insurance and financial services contexts.

You will drive enterprise applications, cloud adoption, cybersecurity, governance, budgeting, and vendor management while building high-performing IT teams and reporting to senior leadership.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering or related field.
• 12–18+ years of progressive IT/technology experience.
• 5+ years in Head of IT / CIO/ CTO or equivalent roles.
• Experience in insurance or financial services preferred.

Responsibilities

• Develop and implement IT strategy and technology roadmap.
• Lead enterprise IT operations, infrastructure, applications, networks, cloud, and end-user services.
• Oversee cybersecurity, information security, and technology risk.
• Establish IT governance, policies, and service-management frameworks.
• Lead digital transformation and technology optimization initiatives.
• Manage ERP, CRM, and core enterprise applications.
• Oversee enterprise architecture, data, and system integrations.
• Ensure system availability, DR/BCP, and resilience.
• Lead IT budgeting, vendor management, and procurement.
• Ensure regulatory and financial-services compliance.

Skills

IT strategy & governance

Cloud technology

Cybersecurity

Data & analytics

Leadership & stakeholder management

IT operations

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

ERP

CRM

Cloud platforms

Security tools

Job description

Job Summary

The Head of Information Technology leads the organization's overall IT function, ensuring that technology infrastructure, systems, applications, security, data, and IT services effectively support business and operational objectives.

In an Insurance & Investments environment, the role typically covers technology supporting insurance operations, investment management, finance, risk, compliance, customer services, and corporate functions.

Key Responsibilities

Develop and implement the organization's IT strategy and technology roadmap.

Lead enterprise IT operations, infrastructure, applications, networks, cloud, and end-user services.

Manage technology supporting insurance, investment, finance, risk, compliance, and corporate operations.

Oversee cybersecurity, information security, access management, and technology risk.

Establish IT governance, policies, standards, controls, and service-management frameworks.

Lead digital transformation, automation, modernization, and technology optimization.

Manage ERP, CRM, core insurance, investment-management, financial, and other enterprise applications.

Oversee enterprise architecture, databases, APIs, systems integration, and cloud platforms.

Ensure system availability, performance, disaster recovery, business continuity, and resilience.

Lead major IT implementations, migrations, upgrades, integrations, and transformation programs.

Manage IT budgets, vendors, contracts, outsourcing partners, and technology procurement.

Ensure compliance with applicable regulatory, cybersecurity, privacy, and financial-services requirements.

Develop data, reporting, analytics, and business‑intelligence capabilities.

Establish KPIs and monitor IT service performance.

Build, lead, and develop high‑performing IT teams.

Advise senior management on technology investment, risks, opportunities, and priorities.

Ideal Candidate Profile

12–18+ years of progressive IT/technology experience.

5+ years in Head of IT, Head of Information Technology, IT Director, Technology Director, CIO, CTO, or equivalent roles.

Experience in insurance, investment management, asset management, banking, wealth management, or financial services.

Strong knowledge of:

• IT strategy & governance
• IT infrastructure & operations
• Enterprise applications
• Cloud technology
• Cybersecurity & information security
• Enterprise architecture
• Data & analytics
• Digital transformation
• IT service management
• Technology risk & controls
• Business continuity & disaster recovery

Experience managing large IT budgets, vendors, projects, and multidisciplinary teams.

Strong executive stakeholder-management experience.

Bachelor's degree in Computer Science, IT, Engineering, Information Systems, or related discipline; master's degree/certifications are advantageous.