Head of Housekeeping & Guest Experience

Best Western Plus Chena River Lodge; Fairbanks (AK); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Best Western Plus Chena River Lodge in Fairbanks, Alaska, is seeking an experienced housekeeping manager to lead our team and uphold the highest cleanliness and sanitation standards. You will oversee daily operations, manage the housekeeping budget, and hire and train staff to deliver exceptional guest experiences.

Candidates should have strong leadership and communication skills, a commitment to customer service, and extensive experience in supervising housekeeping operations within hospitality

Qualifikationen

• 2+ years of hospitality or guest services experience.
• Excellent leaders, detail-oriented, and customer service commitment.
• High school diploma or GED required.
• 3+ years of supervisory experience in housekeeping management as an executive housekeeper or similar role.
• Well-versed in EVS including sanitation protocol and procedures.

Aufgaben

• Ensure all cleaning equipment is in proper working condition and arrange repairs as needed.
• Track areas cleaned by room attendants and coordinate with front office for room damage or maintenance needs.
• Monitor daily housekeeping operations, including guest rooms and public areas cleanliness.
• Adhere to the department budget, oversee inventory, and order cleaning supplies.
• Hire and train housekeeping staff to meet cleanliness and customer satisfaction standards.

Kenntnisse

Leadership

Communication

Customer service

Detail-oriented

Ausbildung

High school diploma or GED

Jobbeschreibung

Best Western Plus Chena River Lodge in Fairbanks, Alaska, is seeking an experienced housekeeping manager to lead our team and uphold the highest cleanliness and sanitation standards. You will oversee daily operations, manage the housekeeping budget, and hire and train staff to deliver exceptional guest experiences.

Candidates should have strong leadership and communication skills, a commitment to customer service, and extensive experience in supervising housekeeping operations within hospitality