Head of Enterprise Developer Experience

Relha LLC; New York, Northern (NY, KY); On-site; USD 220,000 - 350,000; Full time

Benefits offered by this job

Health & Wellness

Flexible Downtime

Continuous Learning

Invest in Your Future

Family Friendly Perks

Beyond the Basics

Job summary

S&P Global is seeking a senior leader to own and evolve the enterprise Developer Experience across its software platforms and tooling. You will drive strategy, roadmaps, and an operating model with a focus on consolidating tooling, enabling AI-native development, and delivering measurable improvements in developer productivity.

You will lead a global organization spanning platform engineering, product management, developer support, data/analytics, and forward-deployed AI engineering, ensuring

Qualifications

• Proven enterprise technology leader with global scale experience.
• 15+ years in technology leadership for engineering platforms or shared services.
• Held tooling decision rights with divisional CTOs; able to balance risk, cost, and UX.
• Owned production platform lifecycle: design, source control, CI/CD, artifacts, dev environments, security tooling.
• Led consolidation of toolchains across units with minimal delivery disruption.

Responsibilities

• Set the enterprise Developer Experience strategy, vision, roadmap, and investment priorities.
• Own lifecycle of enterprise software development platforms and tools (SCM, CI/CD, dev environments, security tooling).
• Manage toolchain portfolio with defined outcomes, SLAs, adoption goals, and cost transparency.
• Build partnerships with divisional CTOs and engineers to align standards with business needs.
• Lead consolidation of fragmented tooling and automate where possible.
• Establish scalable developer support and self-service ecosystem (portals, onboarding, licensing).
• Oversee InnerSource and open-source governance for reuse across divisions.
• Define AI-native engineering approach with guardrails, model access, and reusable workflows.
• Create enterprise measurement for productivity (DORA metrics, adoption, ROI).
• Lead a global organization across platform engineering, product management, support, data/analytics, and AI engineering.
• Maintain operational rigor, security, resilience, finance governance, and vendor management.

Skills

Executive leadership

DevSecOps

Platform engineering

Stakeholder management

AI-enabled development

Education

Undergraduate degree required

Advanced degree preferred

Tools

GitHub

Jira

Azure DevOps

Figma

Playwright

CI/CD systems

Artifact repositories

Developer portals

API/model context integration

Job description

Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Enterprise Developer Experience function will own and evolve the enterprise software development lifecycle toolchain, bringing together platforms, governance, support, productivity insights, and AI-native engineering capabilities. The team will operate as an enterprise hub, partnering closely with divisional CTO organizations and embedded practitioners to preserve business context while creating a consistent, scalable developer experience.

Responsibilities and Impact:

Set the enterprise Developer Experience strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, and other senior technology leaders.

Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations.

Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership.

Build a trusted partnership model with divisional CTOs, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific engineering requirements.

Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation, reducing duplication while managing transitions without disrupting engineering delivery.

Establish a scalable developer support and self‑service ecosystem, including developer portals, knowledge management, onboarding, access and license management, AI‑assisted triage, and expert escalation.

Own developer advocacy and community, including communities of practice, technical evangelism, onboarding and enablement content, change communications, and structured feedback loops that earn adoption rather than mandate it.

Own the InnerSource ecosystem, applying open‑source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception.

Define and govern the enterprise approach to AI‑native and agentic software engineering, including approved tools, guardrails, model access, reusable workflows, platform integrations, experimentation, and responsible adoption.

Create an enterprise measurement system for developer productivity and experience, including DORA metrics, adoption and utilization measures, tool ROI, developer sentiment, friction mapping, and executive reporting.

Build and lead a high‑performing global organization across platform engineering, product management, developer support, data and analytics, and forward‑deployed AI engineering, with clear accountability and a strong talent strategy.

Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain.

Compensation/Benefits Information:

S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.

This role is eligible to receive additional S&P Global benefits.

Basic Required Qualifications:

A proven enterprise technology leader who has previously built, transformed, and operated a large‑scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function.

Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services.

Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade‑offs accepted on risk, cost, and developer experience.

Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations.

Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base.

Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery.

Has rolled out AI‑assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access.

Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics.

Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade‑offs, and measurable outcomes.

Undergraduate degree required; advanced degree or equivalent relevant experience preferred.

Additional Preferred Qualifications:

Experience operating developer platforms in a highly regulated, security‑conscious, or financial services environment.

Experience designing hub‑and‑spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise.

Has stood up a developer productivity measurement program — DORA metrics, developer sentiment research, adoption and cost data — and used its findings to change a roadmap or investment decision.

Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers.

Track record of using automation, self‑service, data, and AI to improve developer experience and scale support without compromising quality or control.

Actively maintains an external view of engineering platform and AI‑assisted development practice — through vendor and peer networks, industry forums, or open‑source and community participation.

Right to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.

Our People:

We’re more than 35,000 strong worldwide—so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

Health & Wellness: Health care coverage designed for the mind and body.

Flexible Downtime: Generous time off helps keep you energized for your time on.

Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.

Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best‑in class benefits for families.

Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:[emailprotected] and your request will be forwarded to the appropriate person.

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