Head of Design & Research — AI‑Driven Growth

Upside; Austin (TX); Hybrid; USD 249,000 - 263,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Equity (ISOs)

401(k) program

Unlimited PTO

Flexible work environment

Job summary

Upside is seeking a talented design lead in Austin to enhance its consumer and payments experience. This role involves leading a dedicated design team, architecting cohesive design systems, and driving measurable outcomes. Candidates should possess deep experience in consumer product design, scaling apps, and have a solid understanding of the analytics behind user experience.

The position offers a competitive salary, equity options, and an array of benefits from Day 1, creating a supportive and innovative work environment in Austin.

Qualifications

• Experience scaling a consumer app through hypergrowth (3M to 10M+ MAU).
• Understanding of UX impact through data-driven design.
• Track record of developing designs that drive conversion.

Responsibilities

• Lead a design team to enhance consumer and payments experience.
• Develop cohesive design systems across various platforms.
• Integrate design into product discovery processes.

Skills

Consumer product design experience

Designing habit-forming systems

Strong systems-level product thinking

Comfort in analytical environments

Leadership of design/research teams

AI-centric design approach

Bias to action in ambiguity

Job description

Upside is seeking a talented design lead in Austin to enhance its consumer and payments experience. This role involves leading a dedicated design team, architecting cohesive design systems, and driving measurable outcomes. Candidates should possess deep experience in consumer product design, scaling apps, and have a solid understanding of the analytics behind user experience.

The position offers a competitive salary, equity options, and an array of benefits from Day 1, creating a supportive and innovative work environment in Austin.