Head of Coverage Management — Claims

Starr; New York (NY); On-site; USD 240,000 - 275,000; Full time

Job summary

Starr, a global leader in commercial insurance, seeks an experienced coverage professional to lead the Coverage Management Unit within the Technical Claims Group in New York. The Manager will oversee an internal coverage resource, guiding claim professionals in evaluating coverage and making timely, well-supported determinations.

You will collaborate with Legal and Underwriting, build internal capability, provide policy interpretation guidance, and develop tools and training.

Qualifications

• Juris Doctor from an accredited law school.
• Admission in good standing to at least one U.S. state bar.
• Approximately 15 or more years of relevant experience in insurance coverage, insurance claims, coverage litigation, or a combination of these areas.

Responsibilities

• Lead the Coverage Management Unit as an internal resource supporting claim professionals across Starr's lines of business.
• Partner with claim professionals and claim leadership in evaluating coverage and developing appropriate coverage positions.
• Provide practical guidance on policy interpretation, coverage analysis, reservation of rights, coverage determinations, and related claim communications.
• Assist claim teams in working through coverage questions that require additional technical support or expertise.
• Promote consistent and well-reasoned coverage decision making across the Claims organization.
• Develop practical tools, guidance, and training that strengthen the ability of claim professionals to identify, analyze, and resolve coverage issues.
• Help determine when a coverage matter can be addressed internally and when referral to outside coverage counsel is appropriate.
• Manage the use of outside coverage counsel and establish effective referral and demand management practices.
• Provide guidance on declaratory judgment actions and coverage related litigation and coordinate with Starr's Legal Department when appropriate.
• Collaborate with Underwriting regarding coverage issues, policy language, new filings, endorsements and lessons emerging from claims.
• Identify recurring or emerging coverage issues and communicate relevant considerations to Claims leadership and other business partners.
• Establish appropriate reporting and governance for the Coverage Management Unit.
• Recruit, develop, and manage members of the Coverage Management Unit.

Skills

Insurance coverage

Policy interpretation

Leadership

Claims knowledge

Education

Juris Doctor (J.D.) from an accredited law school

Job description

Starr, a global leader in commercial insurance, seeks an experienced coverage professional to lead the Coverage Management Unit within the Technical Claims Group in New York. The Manager will oversee an internal coverage resource, guiding claim professionals in evaluating coverage and making timely, well-supported determinations.

You will collaborate with Legal and Underwriting, build internal capability, provide policy interpretation guidance, and develop tools and training.