Head of Corporate IT & Security

Blank Street, Inc.; New York (NY); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Equity package

Paid annual leave

Health plan options

Parental leave

Regular social outings

Blank Street swag

Job summary

Blank Street, Inc. seeks a senior Corporate IT leader to define and scale an end-to-end IT operating model across the US and UK. You will own strategy, security fundamentals, and SaaS governance while partnering with field IT across geographies to ensure consistent standards and robust incident readiness.

You will build a greenfield function, drive vendor management, and enable teams with training and playbooks. Equity offered, plus generous leave and healthcare options.

Qualifications

• 8+ years in Corporate IT, IT Ops or security roles.
• Hands-on with identity/access management and endpoint management (MDM).
• Experience consolidating SaaS tools and managing vendors/budgets.
• Experience operating across multiple sites and geographies.
• Experience building or scaling an IT function.
• Familiarity with AI governance and policy development is a plus.
• Retail, hospitality or multi-site consumer business background is a plus.

Responsibilities

• Define corporate IT strategy and operating model from scratch.
• Lead global standards with US Field IT and UK Field IT stakeholders.
• Establish security posture: identity, access, endpoints, incident readiness.
• Oversee MDM provisioning, compliance, and baseline configurations.
• Consolidate SaaS tools to reduce sprawl, control cost and risk.
• Train, enable and govern teams; develop self-serve playbooks.
• Institute AI governance: safe usage policy and tool evaluation.

Skills

IT strategy

Security mindset

IAM

MDM

SaaS consolidation

Vendors & budget

AI governance

Training & influence

Cross-geo collaboration

Job description

Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we’ve built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we’re shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences.

Add a Spark to the Ordinary

Corporate IT is a critical enabler of how Blank Street grows, powering our teams to move fast, stay connected, and operate securely at scale. This role leads the strategy and execution of Corporate IT, with clear decision-making ownership and close, dotted-line partnership with Field IT leads across the US and UK to ensure a seamless, high-performing experience across every store and office.

What You’ll Own:

• Corporate IT strategy and operating model (support intake, prioritization, escalation, documentation)
• Dotted-line partnership with Ishaq (UK Field IT) and alignment with the US Field IT hire — you set global strategy and standards, local teams execute
• Security fundamentals: identity, access, endpoint security posture, incident readiness
• MDM and endpoint standards: provisioning, compliance, refresh cycles, secure configuration baselines
• SaaS consolidation: reduce sprawl, manage vendors, improve cost and risk controls
• Training and enablement: onboarding/offboarding, security hygiene, self-serve playbooks
• AI enablement and governance: safe usage policy, approved tools, training, evaluation of new tools
• Field IT alignment (US + UK): standards, tooling alignment, decision-making, escalations
• Note: The post includes compensation details that are discussed during the interview process.

Who You Are:

• Senior operator who can set strategy and build an IT operating model from scratch — this is a greenfield function
• Strong security and risk mindset with practical, hands-on execution
• Clear communicator who can train and influence across the business, from store teams to executives
• Comfortable working across geographies (US + UK) and multiple retail sites
• Experience with AI governance and establishing safe usage policies across an organization

Requirements:

• 8+ years in Corporate IT, IT Operations, Security, or related roles
• Hands-on experience with identity/access management and endpoint management (MDM)
• Experience consolidating SaaS tools and managing vendors/budgets
• Experience operating across multiple sites and geographies
• Experience building or scaling an IT function (not just maintaining an existing one)
• Familiarity with AI tool governance and policy development is a plus
• Background in retail, hospitality, or multi-site consumer businesses is a plus
• $150,000 - $200,000 annual base salary
• Equity package
• 15 days of paid annual leave (on top of company-observed holidays and sick time)
• Three health plan options, with full coverage available for two employee-only tiers
• Parental leave
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more!
• Regular social outings with the team
• Free Blank Street swag