Head of Compliance Governance and CMS Oversight, PayPal Bank

PayPal, Inc.; Utah; On-site; USD 124,000 - 184,000; Full time

Job summary

PayPal, Inc. is seeking a Head of Compliance Governance & CMS Oversight to design and oversee the CMS governance framework for a de novo Industrial Loan Company, reporting to the Chief Compliance Officer.

This senior leader will establish the governance infrastructure, operating model, and core processes to support a safe, scalable compliance program from charter through operations. The role requires 8+ years of compliance leadership, experience across multiple domains, deep knowledge of US

Qualifications

• 8+ years of compliance experience with leadership experience.
• Experience managing teams and delivering complex program initiatives through others.
• Knowledge of U.S. banking laws, regulations, and FFIEC guidance.
• Experience with a de novo bank charter or large-scale compliance buildout.

Responsibilities

• Lead and develop a compliance organization across multiple domains.
• Establish program strategy and governance frameworks aligned with regulatory requirements.
• Drive continuous improvement of processes and control frameworks.
• Partner with business, legal, risk, audit, and technology leaders to embed compliance.
• Address highly complex regulatory challenges with innovative approaches.
• Guide resource allocation and priorities to manage regulatory risk.
• Lead executive reporting, governance materials, and metrics.
• Provide independent oversight within a Three Lines of Defense model.

Skills

Compliance leadership

Regulatory risk management

Cross-functional collaboration

Executive reporting

Education

Bachelor's degree or equivalent

Tools

GRC platforms

Compliance technologies

Job description

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.

PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds.

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.

Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other.

We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts.

We also help merchants connect with their customers, process exchanges and returns, and manage risk.

We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary

The Head of Compliance Governance & CMS Oversight is a foundational leadership role responsible for designing, implementing, and overseeing the Bank's Compliance Management System (CMS) governance framework during the formation of a de novo Industrial Loan Company (ILC). Reporting directly to the Chief Compliance Officer, this leader will establish the governance infrastructure, operating model, and core compliance processes necessary to support a safe, sound, and scalable compliance program that meets regulatory expectations from charter formation through ongoing operations.

Job Description

Essential Responsibilities

• Lead and develop a compliance organization across multiple compliance domains or business areas, building high-performing teams
• Establish compliance program strategy for significant organizational scope, creating comprehensive frameworks aligned with regulatory requirements
• Drive continuous improvement of compliance processes, methodologies, and control frameworks across the compliance function
• Develop strategic partnerships with business, legal, risk, audit, and technology leaders to embed compliance into operations
• Solve highly complex compliance challenges, establishing new approaches when existing frameworks are insufficient for emerging regulatory requirements
• Collaborate on decisions about compliance program design, resource allocation, and organizational priorities to manage regulatory risk effectively
• Influence organizational approach to compliance through thought leadership, regulatory insights, and risk-based recommendations
• Build organizational compliance capability through talent development, knowledge sharing, and establishment of compliance excellence standards

Minimum Qualifications

• 8+ years of relevant compliance experience and a Bachelor's degree OR any equivalent combination of education and experience
• Proven experience managing compliance teams and delivering complex program initiatives through others

Additional Responsibilities & Preferred Qualifications

• Deep knowledge of U.S. banking laws, regulations, and regulatory expectations governing Compliance Management Systems, including FFIEC guidance and consumer compliance regulatory frameworks.
• Experience establishing or overseeing one or more core compliance governance functions, such as: Policy & Procedure Governance Compliance Risk Assessment Regulatory Change Management Regulatory Examination Management Compliance Issue Management Customer Complaint Oversight Compliance Training & Awareness Board and Executive Compliance Reporting
• Demonstrated experience developing executive- and Board-level reporting, governance materials, and compliance metrics.
• Experience working within a Three Lines of Defense governance model and providing independent oversight, effective challenge, and credible challenge to business and control functions.
• Demonstrated people leadership experience, including recruiting, developing, coaching, and leading high-performing teams.
• Proven ability to lead cross-functional initiatives, influence senior stakeholders, and drive execution in a complex, matrixed organization
• Experience supporting a de novo bank charter, bank integration, significant regulatory transformation, or large-scale compliance program buildout.
• Experience within a fintech, payments, or digital banking organization.
• Knowledge of Industrial Loan Company (ILC) regulatory requirements and governance expectations.
• Professional certifications such as CRCM, CAMS, CCEP, or other relevant compliance or risk management credentials.
• Experience implementing or governing GRC platforms and compliance technology solutions.
• Experience leading regulatory examinations and managing interactions with federal and/or state banking regulators.
• Experience leveraging enterprise governance, compliance, or risk management capabilities while establishing legal-entity-specific oversight and governance.

PayPal Travel Percent: 0

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: Primary Location | Pay Range: Utah - (Virtual): ($123,500.00 - $183,700.00 Annually) Additional Location(s) | Pay Range: No other locations are assigned to this requisition currently. Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

PayPal is on a mission to revolutionize commerce globally. We're driving our company, industry, and society forward with vision and velocity. With our commitment to excellence, innovation, and talent, the possibilities are limitless.