Head of Children’s Services & Programs

Rauch, Inc.; New Albany (IN); On-site; USD 85,000 - 120,000; Full time

Job summary

Rauch, Inc. in New Albany, IN, is seeking a Director of Children Services to lead the department, ensure high-quality programs, and advance services for children and families.

The role oversees Early Intervention, First Steps Network, and related programs, with responsibility for budgeting, staffing, compliance, and program evaluation to meet mission and regulatory standards.

Qualifications

• Experience leading a children’s services program or equivalent.
• Proven ability to develop and manage budgets.
• Strong knowledge of licensing, funding, and accreditation standards.
• Excellent communication and stakeholder engagement.
• Ability to supervise multiple staff and contractors.

Responsibilities

• Direct and manage Children Services programs including Early Intervention and First Steps.
• Develop, revise, and implement policies and procedures aligned with standards.
• Oversee budgeting and financial management to meet objectives.
• Ensure health, safety, and rights of children and families are protected.
• Lead staff development and performance management.
• Collaborate with leadership to align operations with agency mission.

Skills

Leadership

Budget management

Staff supervision

Strategic planning

Program development

Communication

Regulatory compliance

Collaboration

Safety and quality standards

Empathy

Education

Master's degree in related field

Bachelor's degree in related field

Job description

About this position

Description:

JOB TITLE: Director of Children Services

DEPARTMENT: Children Services
SUPERVISOR’S TITLE: Chief Operating Officer
POSITIONS SUPERVISED: Children Services Administrative Assistant, Developmental Therapist, Speech Therapist, Occupational Therapist, Administrative Assistant First Steps Network
JOB STATUS: Full-Time, Exempt

SCHEDULE: Monday-Friday; 37.5/week

Summary:

Provide leadership, direction, and management of the Children Services department. This role is responsible for developing, implementing, and supervising programs to achieve the mission and goals of the department and agency while ensuring services are operated safely, effectively, and within established financial, licensing, funding, and accreditation requirements.

Key Responsibilities:
• Direct and manage Children Services programs, including Early Intervention, the First Steps Provider Network, and Summer Camp
• Assess community needs and develop, maintain, revise, and expand services based on needs of persons served, funding opportunities, and available resources
• Develop and enforce department and agency policies and procedures in accordance with ethical and legal standards
• Ensure the protection of the health, safety, and rights of children and families
• Maintain compliance with applicable licensing, regulatory, funding, and accreditation standards
• Develop, review, and revise the department's mission, values, and vision
• Select, supervise, and evaluate agency staff and oversee independent contractors
• Identify staff development needs and coordinate appropriate training and professional development
• Establish and monitor individual performance objectives
• Assess the needs of children and families and direct planning for appropriate service expansion and enhancement
• Develop and implement marketing plans for internal, external, and new service markets
• Prepare, monitor, and revise annual budgets based on program needs, market conditions, and funding resources
• Direct, monitor, and control program revenues and expenses to meet established financial objectives
• Utilize person served input to develop divisional and departmental goals and objectives
• Develop and implement outcome measurement systems to evaluate service effectiveness
• Ensure programs conform to applicable quality, licensing, accreditation, and safety standards
• Participate in agency committees, task forces, management teams, and other planning activities
• Collaborate with departmental and agency leadership to align program operations, goals, and objectives with the agency mission
• Complete other duties as assigned by the supervisor

Qualifications & Skills:
• Strong leadership, administrative, organizational, and decision-making skills
• Ability to effectively supervise agency and contract staff
• Ability to develop and manage budgets and monitor program revenues and expenses
• Strong planning, communication, marketing, and program development skills
• Ability to assess community and person served needs and translate them into effective services
• Ability to develop and monitor quality assurance and outcome measurement systems
• Ability to work collaboratively with agency leadership, staff, families, persons served, and community partners
• Ability to respond empathetically and professionally to individuals served
• Ability to interpret and implement regulatory, licensing, funding, and accreditation requirements
• Commitment to protecting the health, safety, rights, and dignity of children and families

Physical & Work Requirements:
• Frequent local travel and occasional long-distance travel within Indiana and other states as necessary
• Ability to operate a motor vehicle and maintain reliable transportation
• Valid driver’s license and proof of vehicle liability insurance required
• Constant visual motor skills and frequent manual skills
• Frequent sitting and local travel
• Occasional walking, bending, reaching, lifting/carrying 25–50 lbs., climbing steps, and standing
• Indoor work is constant; outdoor work is occasional
• Evening and weekend work may be required occasionally
• Constant attention to safety is required
• Ability to work safely and assist in identifying and mitigating potentially hazardous conditions

Certifications & Training Requirements:
• Completion of all required agency, CARF, BQIS, licensing, funding, and other regulatory trainings
• Required training may include Human Rights, Individual Support Plans, Seizures, Medication Administration, and other applicable topics
• Maintain CPR, First Aid, and Bloodborne Pathogens certification
• Maintain all credentials and training required for the position and applicable programs

Additional Information:

For more information regarding this posting, you may contact Deanne Woods at [e-mail].

Rauch is a Drug-Free Workplace, an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity including individuals with disabilities and veterans.

Requirements:

Education/Experience Requirements:

• Master’s degree and one (1) year of administrative experience in a related field; OR

• Bachelor’s degree and two (2) years of professional and/or administrative experience in a related field

Salary Information

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