Head of Business Management Services

DBS Bank; Los Angeles (CA); Sur place; USD 185 000 - 215 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Disability insurance

Résumé du poste

DBS Bank is seeking a Senior Vice President, Human Resources for its North American operations in Los Angeles. The role encompasses oversight of business management, governance, stakeholder engagement, and digital enablement initiatives. Candidates should possess extensive banking experience, strong communication skills, and demonstrated leadership at the VP level or above.

Qualifications

• Minimum 10+ years banking experience, preferably in business management.
• Currently operating at VP level or above.
• Ability to balance business expediency with risk & control.

Responsabilités

• Provide oversight of US office operations supporting the IBG Franchise.
• Act as a contact point for IBG policies and governance.
• Manage business-focused projects to enhance client experience.

Connaissances

Stakeholder management

Communication

Data manipulation

Project management

Description du poste

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This range is provided by DBS Bank. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$185,000.00/yr - $215,000.00/yr

Direct message the job poster from DBS Bank

Senior Vice President, Human Resources - DBS Bank (North America)

Job Objective

Provide oversight and direction on the end-to-end operating environment of the US Office to support IBG Franchise. Central point of contact for all IBG Business Management related queries and initiatives, spearheading the First Line of Defense and accountable for business focused risk & control activities. Ensure Effective Connected Income activities are complied with for all Inbound and FI transaction to be booked in the US tax book.

Job Duties & Responsibilities

• Business Policy, Process & Management
• Ensure effective governance in place and adherence to applicable Group and local Standards, Policies, and regulations.
• Identify process efficiencies and provide innovative solutions to reduce process pain points.
• Point of contact for all IBG policies, coordinating impact assessment and roll out of policy updates and enhancements.
• Coordination / management of ad hoc business requests / data requests / reporting.
• Governance & Control
• Act as and support First Line of Defense activities, contact point for IBG related risk & control items.
• Ongoing assessment of business controls framework and effectiveness in identifying, managing, and mitigating inherent and residual risk.
• Customer Experience
• Management of business focused projects / initiatives to facilitate smoother client experience to enable and allow Relationship Manager focus on revenue generation.
• Digital Enablement
• Act as a systems champion and coordinate all IBG feedback into business requirements for system upgrades.
• Drive local implementation of the Bank’s Digital Enablement agenda and look to implement digital solutions to processes.
• Data Driven Operating Model
• Coordination of Data Transformation projects facilitating transition to a Data Driven Operating Model (DDOM).
• Local lead and contact point for Group-wide IBG initiatives and liaison between HO and US on data focused projects / initiatives.
• Marketing & Communications
• Local facilitation of Group-wide marketing and communications, ensuring key messages are highlighted and disseminated within the US IBG community.
• AML / KYC Team
• Manage the team’s responsibilities and assist in prioritization of tasks related to Client Due Diligence (CDD) onboarding process, periodic review of CDD and CDD trigger reviews, ensuring completeness, accuracy and timeliness.
• Facilitate and oversee collaboration with IBG Relationship Managers and other Support Functions.
• Keep abreast of and assess the impact of Standard / Policy / regulation changes, and share best practice / lessons learned with other DBS International Centres and Head Office IBG COO Team.
• Drive completeness of the implementation of all Group-level AML / CFT related procedures and controls (including Business AML / CFT Procedures).
• Overseeing Group AML champions to assess the impact of regulatory developments and to making recommendations where appropriate on measures to address gaps.
• Assist the team with developing deeper understanding of and providing training on Group Standards, where required.
• Act as a point of escalation for the team.
• Ensure team tracking of CDD reviews pursuant to prescribed frequency within the stipulated timeframe and report overdue CDD reviews.

Experience

• Minimum 10+ years banking experience, preferably within business management roles, with specific corporate banking, treasury and markets and audit and compliance experience advantageous.
• Should be able to demonstrate sufficient stature and empowerment within the business
• Currently operating at VP level or above.
• Ability to provide balanced perspective between business expediency and risk & control.
• Excellent communication and persuasive skills with all levels of bank staff.
• Exceptional stakeholder management, ability to interact with senior staff locally and in other locations.
• Excellent verbal and written presentation.
• Advanced excel / data manipulation and PowerPoint skills highly beneficial.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Customer Service, and Project Management

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Disability insurance

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