Head Manager

Snipes; Lansing (AR); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Generous Employee Discount

Paid Holidays

PTO

Bonus Plan

Affordable Health Insurance

Retirement Contributions

Job summary

SNIPES Head Manager in the United States is a Full Time Hourly leadership role overseeing store operations, staff performance, and sales execution. You will partner with district leadership to meet company objectives while managing payroll and merchandising standards.

This position requires strong communication, team leadership, and a proactive mindset to drive results in a fast-paced retail environment. We value community engagement and a passion for sneakers and streetwear.

Qualifications

• Must be at least 18 years old and able to lead a store team.
• 2+ years of retail management experience with strong leadership.
• High school diploma or equivalent; college degree is a plus.
• Excellent communication and organizational skills for daily ops.
• Strong drive to achieve results; proactive problem solving.
• Ability to stand long hours and lift 15–30 pounds.
• Enthusiasm for the SNIPES brand and customer service mindset.
• Team leadership with disciplined, self-motivated approach.
• Goal oriented, adaptable, and quick learner in fast-paced retail.

Responsibilities

• Communicate store goals and directives to maximize team contributions.
• Create schedules, manage tasks, merchandising, and processes on time.
• Ensure payroll budget meets expectations without affecting service.
• Collaborate with District Manager/HR on associate relations and terminations.
• Participate in meetings to foster innovation and share best practices.
• Build a strong team that delivers sales and profit results.
• Lead with integrity to create a performance-driven culture.
• Provide timely feedback and evaluate productivity against goals.
• Identify development needs and coach team for growth.
• Address performance issues with constructive feedback.
• Identify succession opportunities and develop talent for advancement.

Skills

Must be 18+

Retail management experience

Communication skills

Organizational skills

Results oriented

Initiative

Problem solving

Stand for long periods

Lifting 15-30 lbs

Brand enthusiasm

Customer service

Team leadership

Self-motivated

Goal oriented

Adaptable and flexible

Fast learner

Education

High School Diploma or equivalent; College degree a plus but not required

Job description

SNIPES Head Manager

Full Time Hourly

We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!

With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and is constantly growing thanks to its proximity to the community and regular openings worldwide.

At SNIPES, everything revolves around youth culture. In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into subcultures, sponsor some of the biggest hip‑hop festivals, events, and sports teams throughout the world to stay close to our community and keep our deep roots in the global street culture community. Therefore, we work closely with key figures from the scene like DJ Khaled, our Chief Creative Officer. But whether it’s sponsorships or developing grassroots projects – we prioritize giving back to the community in everything we do.

SNIPES has always kept an ear to the streets to create a meaningful impact in the communities we serve. Through our community program “SNIPES serves” and its localized approach we support the needs of our communities, empower, and celebrate our dynamic culture.

Overview:

The Head Manager is responsible for managing the staff and all aspects of store operations within their home store to ensure the achievement of company objectives

Responsibilities

• Communicate the stores operational goals and directives to maximize the store teams contributions towards meeting the sales plan
• Complete schedules, operational tasks, visual merchandising and follow processes within specified timelines
• Ensure the payroll budget is met without compromising our customers’ expectations
• Partner with District Manager and/or Human Resources on associate relations issues, which may include situations where termination may be warranted
• Actively participate in store meetings and conference calls to foster innovative thinking, identify opportunities and business observations; communicate best practices and determine solutions through open and honest dialogue
• Responsible for building a strong team that delivers sales and profit results
• Provide honest and effective leadership with integrity that builds a performance-driven culture
• Motivate team performance to drive sales by providing effective, timely feedback and evaluations on their specific productivity goals and performance
• Identify the development needs of the individuals/team and trains to the knowledge and skills required. Maintain further development through ongoing and consistent coaching
• Recognize desired behaviors and deals effectively with poor performance situations through coaching to win with constructive and developmental feedback
• Identify succession opportunities with associates who demonstrate the ability and willingness to progress and works with them to develop their capabilities towards next level advancement

Key Partners

• Store Management
• Human Resources
• District Manager
• Asset Protection

Qualifications

• Must be at least 18 years of age
• 2+ years of previous experience as a retail manager
• High School Diploma or equivalent; College degree a plus but not required
• Able to respond to store alarm problems as needed
• Excellent communication and organizational skills
• Strong drive to achieve results
• Takes initiative and has problem solving skills
• Candidate will be required to stand for long periods of time throughout their shift.
• Lifting between 15-30 pounds.

Skills & Cultural Success Factors

• Enthusiasm for the brand
• Strong customer service skills
• Excellent communication skills
• Strong problem solving skills
• Team player with the ability to lead a team
• Disciplined and self-motivated
• Goal oriented
• Adaptable and flexible
• Fast learner

Benefits with SNIPES

• Generous Employee Discount
• Paid Holidays
• PTO (Paid Time Off)
• Bonus Plan
• Affordable Health Insurance
• Retirement Contributions

Note:

Job descriptions are used for informational purposes only, are not to be considered all-inclusive of responsibilities within a position and may change periodically with or without notice. In addition, we reserve the right to add, delete, change duties, formally or informally, verbally or in writing, at any time for any position. Job descriptions do not alter the at-will policy of the Company, meaning that the employee or employer can terminate employment at any time, for any reason, with or without cause.

Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws.