Head Manager

FashionUnited; City of Watertown (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous Employee Discount

Paid Holidays

PTO (Paid Time Off)

Bonus Plan

Affordable Health Insurance

Retirement Contributions

Job summary

FashionUnited is seeking a Head Manager for their store in Watertown, NY. The role involves managing daily operations, driving sales through effective team leadership, and ensuring a high standard of customer service. Candidates should have at least 2 years of retail management experience and strong communication skills. Benefits include a generous employee discount, paid holidays, and health insurance. This position offers a dynamic and supportive work environment focused on personal and professional growth.

Qualifications

• Must be 18 years or older.
• 2+ years of retail management experience preferred.
• Excellent skills in communication and organization.
• Ability to lift between 15-30 pounds.

Responsibilities

• Manage store operations and motivate team performance.
• Ensure achievement of sales targets through effective leadership.
• Participate in store meetings for operational improvements.

Skills

Leadership

Communication

Problem-Solving

Organizational Skills

Team Collaboration

Adaptability

Education

High School Diploma or equivalent

Job description

Overview

The Head Manager is responsible for managing the staff and all aspects of store operations within their home store to ensure the achievement of company objectives.

Responsibilities

• Communicate the store's operational goals and directives to maximize the store team's contributions towards meeting the sales plan
• Complete schedules, operational tasks, visual merchandising and follow processes within specified timelines
• Ensure the payroll budget is met without compromising our customers’ expectations
• Partner with District Manager and/or Human Resources on associate relations issues, which may include situations where termination may be warranted
• Actively participate in store meetings and conference calls to foster innovative thinking, identify opportunities and business observations; communicate best practices and determine solutions through open and honest dialogue
• Responsible for building a strong team that delivers sales and profit results
• Provide honest and effective leadership with integrity that builds a performance-driven culture
• Motivate team performance to drive sales by providing effective, timely feedback and evaluations on their specific productivity goals and performance
• Identify the development needs of the individuals/team and train to the knowledge and skills required. Maintain further development through ongoing and consistent coaching
• Recognize desired behaviors and deal effectively with poor performance situations through coaching to win with constructive and developmental feedback
• Identify succession opportunities with associates who demonstrate the ability and willingness to progress and work with them to develop their capabilities towards next level advancement

Key Partners

• Store Management
• Human Resources
• District Manager
• Asset Protection

Qualifications

• Must be at least 18 years of age
• 2+ years of previous experience as a retail manager
• High School Diploma or equivalent; College degree a plus but not required
• Able to respond to store alarm problems as needed
• Excellent communication and organizational skills
• Strong drive to achieve results
• Takes initiative and has problem solving skills
• Candidate will be required to stand for long periods of time throughout their shift.
• Lifting between 15-30 pounds.

Skills & Cultural Success Factors

• Enthusiasm for the brand
• Team player with the ability to lead a team
• Disciplined and self-motivated
• Goal oriented
• Adaptable and flexible
• Fast learner

Benefits with SNIPES

• Generous Employee Discount
• Paid Holidays
• PTO (Paid Time Off)
• Bonus Plan
• Affordable Health Insurance
• Retirement Contributions

Note

Job descriptions are used for informational purposes only, are not to be considered all-inclusive of responsibilities within a position and may change periodically with or without notice. In addition, we reserve the right to add, delete, change duties, formally or informally, verbally or in writing, at any time for any position. Job descriptions do not alter the at-will policy of the Company, meaning that the employee or employer can terminate employment at any time, for any reason, with or without cause.

Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws.